Access Control Technician: CCTV & Security Systems

Blackhornvc; San Francisco (CA); On-site; USD 70,000 - 100,000; Full time

Job summary

Blackhornvc is seeking an Access Control Technician in San Francisco to support ACS/CCTV systems on client sites. You will troubleshoot controllers, readers, locks, cameras, and related network components, perform MAC moves, and provide rapid P0 responses to outages.

You will coordinate with IT, Real Estate & Workplace, and Design & Construction teams to ensure smooth operations, perform on-site validation, and contribute to system testing and commissioning throughout projects.

Qualifications

• Minimum 3+ years experience in access control and CCTV environments.
• Experience with onsite troubleshooting and field service.
• Ability to coordinate with cross-functional teams.

Responsibilities

• ACS/CCTV break/fix support: troubleshoot controllers, readers, locks, door hardware, cameras, network, power, and related devices.
• Perform small moves, adds, and changes (MAC) such as reader/camera replacements and hardware relocations.
• Provide emergency and P0 response for critical system outages or failures.
• Conduct onsite troubleshooting and validation before escalation to integrators or IT teams.
• Support system testing, commissioning, and post-installation validation.
• Identify recurring hardware or infrastructure issues and escalate to Corporate Security Systems.

Skills

Access control

CCTV

Troubleshooting

Lock hardware

MAC moves

Emergency response

Network troubleshooting

Job description

Blackhornvc is seeking an Access Control Technician in San Francisco to support ACS/CCTV systems on client sites. You will troubleshoot controllers, readers, locks, cameras, and related network components, perform MAC moves, and provide rapid P0 responses to outages.

You will coordinate with IT, Real Estate & Workplace, and Design & Construction teams to ensure smooth operations, perform on-site validation, and contribute to system testing and commissioning throughout projects.