Access Control Support Specialist

Opelikachamber; Auburn (AL); On-site; USD 42,000 - 60,000; Full time

Job summary

Auburn University Facilities Management is seeking an Access Control Support Specialist to join our Access Control team on campus. You will support key management and electronic access systems, ensuring staff, students, and affiliates have secure, reliable access to learning spaces and facilities.

The ideal candidate is customer-focused, enjoys solving problems with technology and databases, and thrives in a collaborative environment that values service and innovation in campus operations.

Qualifications

• Experience with access control systems or IT help desk.
• Strong customer service and communication skills.
• Ability to keep accurate access records and logs.

Responsibilities

• Support key management and electronic access systems on campus.
• Resolve access issues and provide responsive customer service.
• Assist with data entry and system troubleshooting as needed.

Skills

Customer service

Problem solving

Tech-savvy

Record keeping

Tools

Access control software

Database software

Job description

Are you organized, customer-focused, and interested in helping keep a large university campus secure and accessible? Auburn University Facilities Management is seeking anAccess Control Support Specialist to join our Access Control team.

In this role, you will play a vital part in supporting the University's key management and electronic access systems. You'll help ensure faculty, staff, students, and campus affiliates have the access they need to learn, work, and thrive. From managing keys and electronic credentials to resolving access-related issues and providing excellent customer service, you'll be at the center of creating a safe, secure, and efficient campus environment.

The ideal candidate enjoys problem-solving, working with technology and databases, and building positive relationships with customers. Whether assisting with access requests, maintaining accurate records, or troubleshooting system concerns, you'll have the opportunity to make a meaningful impact on daily campus operations. Join a team that values service, collaboration, and innovation while supporting Auburn University's mission of excellence in education, research, and outreach.

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Additional Info

Job Type : Full-Time