Academic Tech Support Specialist - Canvas & Accessibility

Lorain County Community College; Elyria (OH); On-site; USD 40,000 - 60,000; Full time

Job summary

Lorain County Community College is looking for an Academic Technology Associate to provide customer service and technical support to students and faculty. The role includes assisting with Canvas, WebEx, and technology accessibility remediation.

The ideal candidate will work closely with students facing various technical issues, including those related to online learning systems. This position plays a crucial role in ensuring that all students can access course materials effectively.

Responsibilities

• Provide customer service and assistance to LCCC students.
• Serve as first point of contact for students seeking technical help.
• Support accessibility remediation of online course materials.
• Test accessibility of technology using assistive technology.

Job description

Lorain County Community College is looking for an Academic Technology Associate to provide customer service and technical support to students and faculty. The role includes assisting with Canvas, WebEx, and technology accessibility remediation.

The ideal candidate will work closely with students facing various technical issues, including those related to online learning systems. This position plays a crucial role in ensuring that all students can access course materials effectively.