Academic Success Coach

Loyola Marymount University; United States; On-site; USD 81,000 - 105,000; Full time

Job summary

LMU’s Academic Resource Center seeks an in-person Academic Success Coach to provide one-on-one coaching, help students set goals, and build skills in time management, planning, organization, and active learning.

The role delivers workshops, develops student-facing resources, assists with ARC assessment, and coordinates graduate student coaches. Collaboration with academic colleges, Disability Support Services, and Student Psychological Services is essential.

Qualifications

• Master’s degree or higher in educational psychology, clinical psychology, counseling or related field.
• Three years of related job experience.
• Supervisory experience of students or graduate students preferred.
• Experience at a college or university learning center.
• Strong communication and reporting skills.
• Ability to engage diverse student groups.

Responsibilities

• Provide one-on-one academic coaching for LMU students seeking academic support to help students identify academic goals, develop actionable plans, and strengthen skills in time management, planning and prioritization, organization, active learning, reading and note‑taking strategies, exam preparation, metacognition, and self‑monitoring.
• Respond to walk‑in student requests as needed.
• Facilitate workshops and group support activities around academic success coaching and active learning principles to increase academic engagement and academic skill transfer across courses for all LMU students, especially first year students, transfer students, and students referred as part of their CARE plans and academic probation success plans.
• Develop and deliver student‑facing resources and services through the Academic Resource Center related to retention and persistence.
• Help students identify campus resources when their needs go beyond the scope of academic coaching.
• Demonstrate a clear understanding of assessment and ability to oversee Academic Success assessment and data collection.
• Assist in ARC assessment rollout and dissemination, and data collection and management.
• Oversee graduate students serving as academic success coaches as needed and appropriate.
• Collaborate with university partners within academic colleges and student affairs as needed and appropriate, including academic advising areas, Disability Support Services, and Student Psychological Services.
• Represent LMU and RAE at campus events, within the greater LMU community and at professional organizations or associations, serve on committees as required.
• Demonstrate computer competency and proficiency in Microsoft Office (Excel, Word, PowerPoint), Qualtrics, online productivity software (e.g. Google Docs and Sheets), LMS (Brightspace), Terminal4, and platforms utilized by ARC for scheduling, tracking and assessment (WC Online).
• Perform other duties as assigned or requested.

Skills

Academic coaching

Workshop facilitation

Qualtrics

LMS Brightspace

Microsoft Office

Data management

Education

Master’s degree

Tools

Qualtrics

Brightspace

Google Docs/Sheets

Microsoft Office

Job description

Position Specific Accountabilities

• Provide one‑on‑one academic coaching for LMU students seeking academic support to help students identify academic goals, develop actionable plans, and strengthen skills in time management, planning and prioritization, organization, active learning, reading and note‑taking strategies, exam preparation, metacognition, and self‑monitoring.
• Respond to walk‑in student requests as needed.
• Facilitate workshops and group support activities around academic success coaching and active learning principles to increase academic engagement and academic skill transfer across courses for all LMU students, especially first year students, transfer students, and students referred as part of their CARE plans and academic probation success plans.
• Develop and deliver student‑facing resources and services through the Academic Resource Center related to retention and persistence.
• Help students identify campus resources when their needs go beyond the scope of academic coaching.
• Demonstrate a clear understanding of assessment and ability to oversee Academic Success assessment and data collection.
• Assist in ARC assessment rollout and dissemination, and data collection and management.
• Oversee graduate students serving as academic success coaches as needed and appropriate.
• Collaborate with university partners within academic colleges and student affairs as needed and appropriate, including academic advising areas, Disability Support Services, and Student Psychological Services.
• Represent LMU and RAE at campus events, within the greater LMU community and at professional organizations or associations, serve on committees as required.
• Demonstrate computer competency and proficiency in Microsoft Office (Excel, Word, PowerPoint), Qualtrics, online productivity software (e.g. Google Docs and Sheets), LMS (Brightspace), Terminal4, and platforms utilized by ARC for scheduling, tracking and assessment (WC Online).
• Perform other duties as assigned or requested.

Loyola Marymount University Expectations

Exhibit behavior that supports the mission, vision, and values of the university.

Communicate and employ interpersonal actions that model high standards of professional, responsible, accountable, and ethical conduct.

Demonstrate a commitment to outstanding customer service.

Requisite Qualifications

• Typically, a master’s degree or higher in the field of educational psychology, clinical psychology, counseling or related field.
• Incumbent will be expected to continue upgrading knowledge, skills and abilities needed to keep abreast of trends, regulations, and policies.
• Three years of related job experience.
• Supervisory experience of students or graduate students is preferred.
• Demonstrated knowledge with teaching methodologies, classroom instruction, and tutoring are essential, with prior experience at a college or university learning center.
• Demonstrated understanding of student development, particularly first year students transitioning to college.
• Exemplary communication skills (both written and oral) evidenced by background in preparing comprehensive reports and executive summaries incorporating complex, highly technical information.
• Must be able to compose and word‑process effective, error‑free correspondence (e.g., emails, reports) to students, faculty, and staff.
• Must keep detailed, accurate records (e.g., student files).
• Must have an understanding of computer software programs (Microsoft Office, Excel) and other programs related to training others (students and staff) on the use of such software.
• Ability to work in a dynamic team‑oriented environment and possess strong interpersonal skills, strong communication, and organizational skills.
• Understanding of assessment and data management preferred.
• Candidates must also demonstrate the ability to work effectively with diverse groups including students, faculty, administration, and staff.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

This position is fully in‑person.

Salary and Eligibility

Staff Regular Salary range $80,600.00 - $104,800.00 Salary commensurate with education and experience.

Please note that this position may not be eligible for visa sponsorship now or in the future.

Loyola Marymount University, a Carnegie classified R2 institution in the mainstream of American Catholic higher education, seeks outstanding applicants who value its mission and share its commitment to inclusive excellence, the education of the whole person, and the building of a just society.

LMU is an equal opportunity employer committed to providing an environment free from discrimination and harassment as defined by federal, state and local law. We invite all persons in the full diversity of their being, life experience, and beliefs to apply. (Visit www.lmu.edu for more information.)

LMU is committed to providing equal access to employment opportunities and ensuring a comprehensive recruitment and selection process for all applicants.

Individuals who require a reasonable accommodation to participate in any stage of the application, interview, or selection process may contact Human Resources at [e-mail] or by phone at [phone]. Applicants who use relay services or other assistive communication technologies are welcome to utilize those services when contacting Human Resources. When contacting Human Resources, please include the job posting number, title of the position and department for which you are applying. Applicants are not required to disclose the nature of a disability or provide medical information when requesting an accommodation during the recruitment process. LMU will work with applicants in a timely and interactive process to identify and provide reasonable accommodations consistent with applicable federal and state law.

Founded in 1911, Loyola Marymount University is a Carnegie classified R2 institution rooted in the Jesuit and Marymount traditions. We are committed to fostering a diverse academic community rich in opportunity for intellectual engagement and real‑world experience. We enroll an academically ambitious, multicultural, and socioeconomically diverse student body. We recruit, retain and support a diverse faculty committed to excellence in teaching, research, scholarship and creativity. Our three campuses are rooted in the heart of Los Angeles, a global capital for arts and entertainment, innovation and technology, business and entrepreneurship. LMU is a unique and rewarding place to work. As you consider your employment opportunities with our institution, we encourage you to take the time to learn about the university community and how it distinguishes us from other places of employment. We are proud of the programs, benefits and services we provide our community. We strive to ensure an inclusive environment in all aspects of campus life that fosters a strong sense of trust and mutual respect.

LMU is an equal employment opportunity employer and prohibits unlawful discrimination on the basis of race, religious creed (including religious dress and grooming practices), color, national origin (including language and language use restrictions), ancestry, disability (mental and physical) including HIV and AIDS, legally protected medical condition (cancer‑related or genetic characteristics), denial of Family and Medical Care Leave, marital status, sex (including pregnancy, childbirth, breastfeeding or related medical condition), gender, gender identity, gender expression, age 40 or over, military or veteran status, sexual orientation, genetic information or any other bases protected by federal (including but not limited to Title VI and Title VII of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act of 1990), state or local law. The University does not discriminate on these bases, or any other basis protected by law, in the administration of any of its education or admissions policies, scholarship or loan programs, athletics, and other school‑administered policies and programs, or in its employment policies and practices. All University policies, practices, and procedures are administered in a manner consistent with LMU's Jesuit identity and character.

To learn more about the University's Statement of Non-Discrimination policy and related grievance procedures, click here. To report questions or concerns about sex‑based discrimination, please contact [e-mail] or 310.568.6105. To learn more about Federal & State Employment Notices, click here: