Resident Director

Loyola Marymount University; United States; On-site; USD 62,000 - 77,000; Full time

Job summary

Loyola Marymount University in Los Angeles seeks a Resident Director to develop and administer a supportive living-learning environment for 200–450 residents in a Jesuit Catholic context. This 11-month, live-in role participates in 24-hour on-call rotations.

The RD oversees crisis response, conduct management, budgets, staff supervision (6–12 RAs), program development, and collaboration with campus partners to enhance student development.

Qualifications

• Typically a Master's degree in College Student Personnel Administration, Higher Education, or closely related field or equivalent experience.
• Incumbent will be expected to continue upgrading knowledge, skills, and abilities needed to keep abreast of regulation/policy changes
• A minimum of one year of professional experience, post-master's.
• Preferred experience supervising student staff.
• Experience working closely with students from diverse backgrounds in a higher education setting.
• Familiarity with and sensitivity to the goals of Catholic higher education in an intercultural environment
• Experience dealing with sensitive and confidential matters.
• Demonstrated ability to establish and maintain effective and appropriate staff and student relationships.
• Effectively supervise, lead, coach, evaluate, advise, and assist others.
• Understand and apply conflict management and crisis intervention strategies.
• Work autonomously and as a team member
• Manage budgets and other resources
• Demonstrate computer competency and preferably be knowledgeable of Microsoft systems.

Responsibilities

• Respond to incidents that occur in the assigned community during normal business hours
• Participate in a year-round 24-hour on-call duty rotation, including university break periods
• Serve in a weekly intake process in conjunction with the Department of Public Safety
• Oversee community policy education and enforcement initiatives
• Serve as a University Conduct Administrator and adjudicate student conduct cases
• Function as a mandated reporter for incidents relating to sexual and interpersonal misconduct, mental health, and substance abuse
• Supervise implementation of building safety and security measures including health and safety inspections, fire drills, roster verification, hall openings and closings, housing selection, housing transition, and roommate changes
• Serve on department and university committees and task forces
• Establish and maintain communication with supervisors, Dean of Students’ Office, and Student Psychological Services concerning students of concern
• Prepare and monitor program and administrative budgets
• Liaison with campus partners regarding building maintenance, custodial concerns, and other services that support the Student Housing Office
• Contribute to the department’s continuous quality improvement efforts and customer service training
• Responsible for the overall development and management of an assigned residential community
• Foster a supportive multi-cultural environment through community programming and contact with students and staff
• Counsel, advise, and make referrals to residential students as appropriate, including follow-up to ensure satisfactory resolution
• Provide programmatic and administrative oversight for Living-Learning Communities, Theme Communities, or special programs/populations in the assigned residential area
• Assist Resident Advisors and other hall staff in developing intentional plans to further the academic, social, and personal development of residents
• Maintain a high level of visibility in the assigned residential area
• Supervise a team of 6-12 Resident Advisors
• Assist in the recruitment, selection, training, and evaluation of Resident Advisors
• Recruit, train, oversee, advise, and support the building council, including attending planned officer retreats, meetings, and programmatic events
• Develop, implement, and support training efforts for student staff within the community and department
• Communicate regularly with student staff via weekly staff meetings, individual consultations, email, and daily personal contact
• Participate in departmental and divisional training and development events
• Perform other duties as assigned or requested

Education

Master's degree in College Student Personnel Administration, Higher Education, or closely related field or equivalent experience

Job description

This position is responsible for the overall development and administration of a supportive learning environment within an assigned residential community with a resident population ranging from 200 to 450. The Resident Director plays an integral role in shaping the residential experience and will assist in developing a premier residential experience that builds on our rich Jesuit Catholic traditions and supports LMU's academic mission. The Student Housing Office is committed to utilizing Los Angeles as an urban classroom to foster a supportive and challenging multicultural learning environment for residents. The Resident Director is an 11-month, live-in position and serves in a 24-hour on-call duty rotation.

Crisis Response and Conduct Management

• Respond to incidents that occur in the assigned community during normal business hours
• Participate in a year-round 24-hour on-call duty rotation, including university break periods
• Serve in a weekly intake process in conjunction with the Department of Public Safety
• Oversee community policy education and enforcement initiatives
• Serve as a University Conduct Administrator and adjudicate student conduct cases
• Function as a mandated reporter for incidents relating to sexual and interpersonal misconduct, mental health, and substance abuse

Administration

• Supervise implementation of building safety and security measures including but not limited to health and safety inspections, fire drills, roster verification, hall openings and closings, housing selection, housing transition, and roommate changes
• Serve on department and university committees and task forces
• Establish and maintain communication with supervisors, Dean of Students’ Office, and Student Psychological Services concerning students of concern
• Prepare and monitor program and administrative budgets
• Liaison with campus partners regarding building maintenance, custodial concerns, and other services that support the Student Housing Office
• Contribute to the department’s continuous quality improvement efforts and customer service training

Community Development and Student Engagement

• Responsible for the overall development and management of an assigned residential community
• Foster a supportive multi-cultural environment through community programming and contact with students and staff
• Counsel, advise, and make referrals to residential students as appropriate, including follow-up to ensure satisfactory resolution
• Provide programmatic and administrative oversight for Living-Learning Communities, Theme Communities, or special programs/populations in the assigned residential area
• Assist Resident Advisors and other hall staff (Resident Ministers, Faculty in Residence, and Faculty Fellows) in developing intentional plans to further the academic, social, and personal development of residents
• Maintain a high level of visibility in the assigned residential area

Staff Supervision and Advising

• Supervise a team of 6-12 Resident Advisors
• Assist in the recruitment, selection, training, and evaluation of Resident Advisors
• Recruit, train, oversee, advise, and support the building council, including attending planned officer retreats, meetings, and programmatic events
• Develop, implement, and support training efforts for student staff within the community and department
• Communicate regularly with student staff via weekly staff meetings, individual consultations, email, and daily personal contact
• Participate in departmental and divisional training and development events
• Perform other duties as assigned or requested

Loyola Marymount University Expectations

Exhibit behavior that supports the university's mission, vision, and values. Communicate and employ interpersonal actions that model high standards of professional, responsible, accountable, and ethical conduct. Demonstrate a commitment to outstanding customer service.

Requisite Qualifications

• Typically a Master's degree in College Student Personnel Administration, Higher Education, or closely related field or equivalent experience.
• Incumbent will be expected to continue upgrading knowledge, skills, and abilities needed to keep abreast of regulation/policy changes
• A minimum of one year of professional experience, post-master's.
• Preferred experience supervising student staff.
• Experience working closely with students from diverse backgrounds in a higher education setting.
• Familiarity with and sensitivity to the goals of Catholic higher education in an intercultural environment
• Experience dealing with sensitive and confidential matters.
• Demonstrated ability to establish and maintain effective and appropriate staff and student relationships.
• Effectively supervise, lead, coach, evaluate, advise, and assist others.
• Understand and apply conflict management and crisis intervention strategies.
• Work autonomously and as a team member
• Manage budgets and other resources
• Demonstrate computer competency and preferably be knowledgeable of Microsoft systems.

Staff Term (Fixed Term)

#HERC# #HEJ#

Salary range

$61,800.00 - $77,300.00 Salary commensurate with education and experience. Please note that this position may not be eligible for visa sponsorship now or in the future.

Loyola Marymount University, a Carnegie classified R2 institution in the mainstream of American Catholic higher education, seeks outstanding applicants who value its mission and share its commitment to inclusive excellence, the education of the whole person, and the building of a just society. LMU is an equal opportunity employer committed to providing an environment free from discrimination and harassment as defined by federal, state and local law. We invite all persons in the full diversity of their being, life experience, and beliefs to apply. (Visit www.lmu.edu for more information.) LMU is committed to providing equal access to employment opportunities and ensuring a comprehensive recruitment and selection process for all applicants. Individuals who require a reasonable accommodation to participate in any stage of the application, interview, or selection process may contact Human Resources at [e-mail] or by phone at [phone]. Applicants who use relay services or other assistive communication technologies are welcome to utilize those services when contacting Human Resources. When contacting Human Resources, please include the job posting number, title of the position and department for which you are applying. Applicants are not required to disclose the nature of a disability or provide medical information when requesting an accommodation during the recruitment process. LMU will work with applicants in a timely and interactive process to identify and provide reasonable accommodations consistent with applicable federal and state law.

Founded in 1911, Loyola Marymount University is a Carnegie classified R2 institution rooted in the Jesuit and Marymount traditions. We are committed to fostering a diverse academic community rich in opportunity for intellectual engagement and real-world experience. We enroll an academically ambitious, multicultural, and socioeconomically diverse student body. We recruit, retain and support a diverse faculty committed to excellence in teaching, research, scholarship and creativity. Our three campuses are rooted in the heart of Los Angeles, a global capital for arts and entertainment, innovation and technology, business and entrepreneurship. LMU is a unique and rewarding place to work. As you consider your employment opportunities with our institution, we encourage you to take the time to learn about the university community and how it distinguishes us from other places of employment. We are proud of the programs, benefits and services we provide our community. We strive to ensure an inclusive environment in all aspects of campus life that fosters a strong sense of trust and mutual respect.

EEO Statement Loyola Marymount University is an equal employment opportunity employer and prohibits unlawful discrimination on the basis of race, religious creed (including religious dress and grooming practices), color, national origin (including language and language use restrictions), ancestry, disability (mental and physical) including HIV and AIDS, legally protected medical condition (cancer-related or genetic characteristics), denial of Family and Medical Care Leave, marital status, sex (including pregnancy, childbirth, breastfeeding or related medical condition), gender, gender identity, gender expression, age 40 or over, military or veteran status, sexual orientation, genetic information or any other bases protected by federal (including but not limited to Title VI and Title VII of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act of 1990), state or local law. The University does not discriminate on these bases, or any other basis protected by law, in the administration of any of its education or admissions policies, scholarship or loan programs, athletics, and other school-administered policies and programs, or in its employment policies and practices. All University policies, practices, and procedures are administered in a manner consistent with LMU's Jesuit identity and character. To learn more about the University's Statement of Non-Discrimination policy and related grievance procedures, click here. To report questions or concerns about sex-based discrimination, please contact [e-mail] or 310.568.6105. To learn more about Federal & State Employment Notices, click here: