Custodial Services Supervisor

Loyola Marymount University; United States; On-site; USD 81,000 - 105,000; Full time

Job summary

Loyola Marymount University is seeking a Custodial Supervisor to oversee custodial staff, coordinate cleaning operations, and manage preventative maintenance and work orders. The role focuses on safety, efficiency, and customer service to keep LMU facilities in top condition.

The position requires strong supervisory experience, familiarity with CMMS and MS Office, and a commitment to exceptional service. Bachelor’s degree or equivalent experience is preferred, with the ability to manage multiple

Qualifications

• Typically a Bachelor’s Degree or equivalent in formal training and/or work experience.
• Demonstrated supervisory experience in facilities or related field.
• Proficiency with CMMS, Outlook, Word and Excel required.
• Strong leadership, communication, and customer service skills.

Responsibilities

• Direct supervision of custodial staff including recruitment, hire, development, performance reviews, disciplinary actions and releases.
• Approve payroll for assigned staff and coordinate HR/admin issues with Facilities Management Manager.
• Lead safety initiatives and enforce regulations and PPE usage.
• Utilize CMMS to create, assign, and track work orders for custodial maintenance.
• Coordinate staffing for special events and capital project reviews with managers.

Skills

Supervisory experience

Safety compliance

CMMS

Communication skills

Microsoft Office

Education

Bachelor’s degree or equivalent

Tools

CMMS

Outlook

Word

Excel

Job description

Under the general direction of the Facilities Management Manager this position is responsible for the planning, coordination, and direction of custodial staff including but not limited to management of cleaning of buildings and facilities, recommend preventative maintenance, submit and monitor work order requests, and provide customer service to ensure that campus facilities are safe, efficient, and sustains the physical environment of the university.

Position Specific Accountabilities

1. Responsible for direct supervision of custodial staff including recruitment, hire, development, performance review, disciplinary action and releases. Schedules and supervises all staff (including vacations, holiday and assignment of overtime). Guide, inform, and develop team members by conducting daily and recurring meetings. Facilitate communication among team and customers; keep the Manager informed of all matters.
2. Approve payroll for assigned staff; coordinate human resource and administration issues as requested by the Facilities Management Manager. Interface with other university departments as required.
3. Lead, enforce, and participate in work place safety, including but not limited to safe working conditions, proper use of tools and equipment, and the proper use of personal protective equipment (PPE). Follow and support all regulatory, university, and departmental safety guidelines.
4. Inspect, report, plan, assign, direct, evaluate, and supervise all preventative and reactionary facilities maintenance – custodial. Utilize the departments’ Computerized Maintenance Management System ("CMMS") to create, distribute, and track work orders for completion, quality, and customer satisfaction.
5. Coordinate staffing and support required for special events such as athletics, summer conferences, academia, miscellaneous functions, etc.
6. Assist Manager to evaluate and recommend capital projects and asset renewal. Request and review proposals from contractors and vendors providing goods and services to the university. Work closely with project manager to administer contracts.
7. Assist the Manager in developing policies, processes, workflow, and procedures for Facilities Management.
8. Maintain adequate PPE, supplies inventory, and equipment within approved budgetary guidelines, in order to adequately perform duties.
9. Represent LMU and its community and at professional associations, serve on committees as required.
10. Perform other duties as assigned or requested.

Loyola Marymount University Expectations Exhibit behavior that supports the mission, vision, and values of the university. Communicate and employ interpersonal actions that model high standards of professional, responsible, accountable, and ethical conduct. Demonstrate a commitment to outstanding customer service.

• Typically a Bachelor’s Degree or equivalent in formal training and/or work experience in a university or hospitality setting is highly desirable. Incumbent will be expected to continue upgrading knowledge, skills, and abilities needed to keep abreast of regulation/policy changes.
• A minimum of five years previous supervisory experience.
• Demonstrated knowledge in the area of basic leadership and managerial skills to direct a skilled labor work team. This includes providing guidance and direction to direct reports, including setting performance standards and monitoring performance.
• Ability to establish and maintain effective working relationships with management, team members, vendors and customers.
• Must be proficient with the computer and able to effectively navigate using Outlook, Word, and Excel and working knowledge of computerized work order system and/or record keeping systems highly desirable.
• Exemplary communication skills (both written and oral) -- understand and follow oral and written directions and effectively express ideas, suggestions, and recommendations both orally and in writing.
• Proven ability to manage multiple conflicting priorities at one time and exceptional organizational skills in facilities that are fully occupied 24 hours a day.
• Must be able to respond to campus issues at any time. Shift may include weekends and evenings.
• Requires valid California driver’s license. Must maintain a “satisfactory” driving record as evidenced by DMV.

Preferences:

• Experience in building maintenance, construction, complex building systems, project oversight.
• General understanding of all building trades, building code, fire codes, Environmental Protection Agency, and OSHA health & Safety regulations; ability to read and interpret building & equipment plans, diagrams, architectural blueprints and specifications.
• Previous experience working in custodial, commercial or hospitality services.
• Facilities Management certification preferred.
• Bilingual ability (English/Spanish) preferred.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Constantly required to sit, feel, use finger movement, speak clearly, hear conversation, see near and far. Frequently required to stand and walk. Occasionally required to lift, carry and push up to 50 lbs., stoop, kneel, reach high and low, use depth perception.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work environment is normal.

MENTAL DEMANDS:

Mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Frequent calculating, interrupted work, variety of interrelated tasks, sustained concentration, use of reasoning, judgment, resourcefulness, analytical ability, and ingenuity.

Staff Regular Salary range $80,600.00 - $104,800.00 Salary commensurate with education and experience.

Please note that this position may not be eligible for visa sponsorship now or in the future.

Loyola Marymount University, a Carnegie classified R2 institution in the mainstream of American Catholic higher education, seeks outstanding applicants who value its mission and share its commitment to inclusive excellence, the education of the whole person, and the building of a just society.

LMU is an equal opportunity employer committed to providing an environment free from discrimination and harassment as defined by federal, state and local law. We invite all persons in the full diversity of their being, life experience, and beliefs to apply. (Visit www.lmu.edu for more information.)

LMU is committed to providing equal access to employment opportunities and ensuring a comprehensive recruitment and selection process for all applicants. Individuals who require a reasonable accommodation to participate in any stage of the application, interview, or selection process may contact Human Resources at [e-mail] or by phone at [phone]. Applicants who use relay services or other assistive communication technologies are welcome to utilize those services when contacting Human Resources. When contacting Human Resources, please include the job posting number, title of the position and department for which you are applying. Applicants are not required to disclose the nature of a disability or provide medical information when requesting an accommodation during the recruitment process. LMU will work with applicants in a timely and interactive process to identify and provide reasonable accommodations consistent with applicable federal and state law.

Founded in 1911, Loyola Marymount University is a Carnegie classified R2 institution rooted in the Jesuit and Marymount traditions. We are committed to fostering a diverse academic community rich in opportunity for intellectual engagement and real-world experience. We enroll an academically ambitious, multicultural, and socioeconomically diverse student body. We recruit, retain and support a diverse faculty committed to excellence in teaching, research, scholarship and creativity.

Our three campuses are rooted in the heart of Los Angeles, a global capital for arts and entertainment, innovation and technology, business and entrepreneurship.

LMU is a unique and rewarding place to work.

As you consider your employment opportunities with our institution, we encourage you to take the time to learn about the university community and how it distinguishes us from other places of employment.

We are proud of the programs, benefits and services we provide our community.

We strive to ensure an inclusive environment in all aspects of campus life that fosters a strong sense of trust and mutual respect.

EEO Statement Loyola Marymount University is an equal employment opportunity employer and prohibits unlawful discrimination on the basis of race, religious creed (including religious dress and grooming practices), color, national origin (including language and language use restrictions), ancestry, disability (mental and physical) including HIV and AIDS, legally protected medical condition (cancer-related or genetic characteristics), denial of Family and Medical Care Leave, marital status, sex (including pregnancy, childbirth, breastfeeding or related medical condition), gender, gender identity, gender expression, age 40 or over, military or veteran status, sexual orientation, genetic information or any other bases protected by federal (including but not limited to Title VI and Title VII of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act of 1990), state or local law. The University does not discriminate on these bases, or any other basis protected by law, in the administration of any of its education or admissions policies, scholarship or loan programs, athletics, and other school-administered policies and programs, or in its employment policies and practices. All University policies, practices, and procedures are administered in a manner consistent with LMU's Jesuit identity and character. To learn more about the University's Statement of Non-Discrimination policy and related grievance procedures, click here. To report questions or concerns about sex-based discrimination, please contact [e-mail] or 310.568.6105. To learn more about Federal & State Employment Notices, click here: