International Admissions Counselor

Loyola Marymount University; New York (NY); On-site; USD 63,000 - 79,000; Full time

Job summary

LMU seeks an International Admission Counselor to join the International Admission team and support recruitment, admission, and enrollment of prospective international undergraduates. You will provide timely, culturally responsive counseling and day-to-day communication with students, families, and counselors.

The role includes managing recruitment territories, traveling 8–12 weeks annually, and collaborating with Undergraduate Admission to advance LMU's enrollment goals.

Qualifications

• Typically a bachelor's degree or equivalent combination of education and relevant experience.
• Minimum two years of relevant experience in admission or student recruitment.
• Ability to travel internationally 8–12 weeks annually and periodically domestically.
• Ability to communicate effectively with diverse students and families.
• Strong written, oral, presentation, interpersonal, planning, and organizational skills.

Responsibilities

• Provide admission counseling to international students and families on programs, requirements, scholarships, and enrollment steps.
• Represent LMU at schools, universities, fairs, and counselor programs.
• Manage international recruitment territories and outreach activities, including virtual engagement.
• Collaborate with the International and Undergraduate Admission teams to support enrollment goals.
• Review applications and international records for holistic admission decisions.
• Maintain recruitment records in approved systems and support inbox management.
• Contribute ideas for audience-specific outreach and content.
• Engage with partners to support international transfer admissions when applicable.
• Stay current on international education systems and LMU policies.

Skills

Admission counseling

International education

CRM knowledge

Cross-cultural communication

Education

Bachelor's degree or equivalent

Tools

Slate CRM

CRM platforms

Job description

Reporting to a designated Undergraduate Admission leader, the International Admission Counselor is a member of the International Admission team and supports the recruitment, admission, and enrollment of prospective international undergraduate students as part of LMU's broader undergraduate admission strategy. The position provides timely, culturally responsive admission counseling and day-to-day communication with prospective students, applicants, admitted students, and families by email, telephone, virtual engagement, and in-person interaction. The counselor manages assigned recruitment territories and activities; develops relationships with students, families, school counselors, and educational partners; participates in application review and admission evaluation; represents LMU at recruitment events in assigned international markets; and collaborates closely with the International Admission team and Undergraduate Admission colleagues to advance University enrollment goals. This role requires approximately 8-12 weeks of international recruitment travel annually, along with periodic domestic travel and evening or weekend work associated with recruitment and enrollment activities.

Position Specific Responsibilities/Accountabilities

• Provide admission counseling and responsive communication to prospective international students, applicants, admitted students, and families regarding academic programs, application requirements, admission processes, scholarships and financial considerations, student experience, and enrollment next steps.
• Participate in approximately 8-12 weeks of international recruitment travel annually in support of University enrollment goals and assigned recruitment territories.
• Represent LMU at secondary schools, universities, college fairs, counselor programs, individual appointments, and other approved recruitment activities.
• Manage assigned international recruitment territories and outreach activities, including virtual engagement, on-campus programs, yield activities, and hosting visiting students, families, counselors, and educational partners.
• Develop and maintain relationships with prospective and current students, families, school counselors, educational organizations, alumni, and other appropriate recruitment partners.
• Collaborate closely with members of the International Admission team and Undergraduate Admission colleagues to support coordinated recruitment, admission, yield, and enrollment efforts as part of LMU's broader undergraduate admission strategy.
• Review undergraduate applications and international academic records; evaluate candidates for admission in accordance with established University policies, holistic review standards, committee processes, and delegated decision-making authority.
• Maintain accurate and timely records of recruitment activity, communications, relationships, travel, and applicant interactions in authorized University systems.
• Support management of the international admission email account and related communication flows to prospective students, applicants, admitted students, and families.
• Contribute ideas and content for audience-specific outreach under the direction of admission leadership.
• Collaborate with Transfer Admission, Enrollment Services, and other campus partners to support the recruitment, application review, and enrollment of international transfer students.
• Collaborate with Undergraduate Admission colleagues and campus partners engaged in international student outreach, transition, enrollment, and student-support initiatives, while referring matters outside the position's admission scope to the appropriate office.
• Contribute international market and audience insight to recruitment communications, presentations, websites, publications, and other outreach resources in partnership with admission leadership and communications colleagues.
• Participate in domestic, virtual, and on-campus recruitment and enrollment programs as assigned, including programs that may occur during evenings or weekends.
• Remain current on international educational systems, admission practices, ethical standards, relevant University policies, assigned markets, and technologies used in student recruitment and applicant engagement.
• Perform other duties as assigned or requested.

Loyola Marymount University Expectations

• Exhibit behavior that supports the mission, vision, and values of the university.
• Communicate and employ interpersonal actions that model high standards of professional, responsible, accountable, and ethical conduct.
• Demonstrate a commitment to outstanding customer service.

Requisite Qualifications

• Typically a bachelor's degree or equivalent combination of education and relevant experience.
• Minimum two years of relevant experience in admission, student recruitment, international education, student services, customer service, counseling, or a related area is preferred.
• Relevant internships, graduate assistantships, student employment, or comparable experience may be considered.
• Valid passport, or ability to obtain and maintain one, and willingness and ability to complete approximately 8-12 weeks of international recruitment travel annually, along with periodic domestic travel and evening or weekend work.
• Ability to communicate effectively and in a culturally responsive manner with students, families, counselors, colleagues, and external partners from varied backgrounds and educational contexts.
• Strong written, oral, presentation, interpersonal, planning, and organizational skills.
• Ability to manage time, balance multiple and changing priorities, meet deadlines, attend to detail, and work effectively both independently and collaboratively.
• Ability to compose routine correspondence independently, exercise sound judgment, recognize matters requiring escalation, and maintain appropriate confidentiality.
• Demonstrated computer competency and ability to learn and use admission systems, customer relationship management platforms, standard productivity software, virtual engagement tools, and web-based technologies.
• Experience with Slate or a comparable CRM is preferred.
• Proficiency in an additional language and familiarity with international educational systems are preferred.
• Commitment to ethical college admission practice, student-centered service, and LMU's mission, vision, and values.

Working Conditions

Approximately 8-12 weeks of international recruitment travel annually are required. Travel may involve extended time away from campus, varied schedules, and work across time zones. Periodic domestic travel and evening or weekend work are required in connection with recruitment, application review, and enrollment programs. Physical-demand, work-environment, salary, sponsorship, equal-employment-opportunity, and accommodation language will be maintained or finalized by Human Resources in accordance with University requirements and the approved posting. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of this position.

Staff Regular Salary range $63,300.00 - $79,200.00 Salary commensurate with education and experience. Please note that this position may not be eligible for visa sponsorship now or in the future.

Loyola Marymount University, a Carnegie classified R2 institution in the mainstream of American Catholic higher education, seeks outstanding applicants who value its mission and share its commitment to inclusive excellence, the education of the whole person, and the building of a just society. LMU is an equal opportunity employer committed to providing an environment free from discrimination and harassment as defined by federal, state and local law. We invite all persons in the full diversity of their being, life experience, and beliefs to apply. (Visit www.lmu.edu for more information.) LMU is committed to providing equal access to employment opportunities and ensuring a comprehensive recruitment and selection process for all applicants. Individuals who require a reasonable accommodation to participate in any stage of the application, interview, or selection process may contact Human Resources at [e-mail] or by phone at [phone]. Applicants who use relay services or other assistive communication technologies are welcome to utilize those services when contacting Human Resources. When contacting Human Resources, please include the job posting number, title of the position and department for which you are applying. Applicants are not required to disclose the nature of a disability or provide medical information when requesting an accommodation during the recruitment process. LMU will work with applicants in a timely and interactive process to identify and provide reasonable accommodations consistent with applicable federal and state law. Founded in 1911, Loyola Marymount University is a Carnegie classified R2 institution rooted in the Jesuit and Marymount traditions. We are committed to fostering a diverse academic community rich in opportunity for intellectual engagement and real-world experience. We enroll an academically ambitious, multicultural, and socioeconomically diverse student body. We recruit, retain and support a diverse faculty committed to excellence in teaching, research, scholarship and creativity. Our three campuses are rooted in the heart of Los Angeles, a global capital for arts and entertainment, innovation and technology, business and entrepreneurship. LMU is a unique and rewarding place to work. As you consider your employment opportunities with our institution, we encourage you to take the time to learn about the university community and how it distinguishes us from other places of employment. We are proud of the programs, benefits and services we provide our community. We strive to ensure an inclusive environment in all aspects of campus life that fosters a strong sense of trust and mutual respect.

EEO Statement

Loyola Marymount University is an equal employment opportunity employer and prohibits unlawful discrimination on the basis of race, religious creed (including religious dress and grooming practices), color, national origin (including language and language use restrictions), ancestry, disability (mental and physical) including HIV and AIDS, legally protected medical condition (cancer-related or genetic characteristics), denial of Family and Medical Care Leave, marital status, sex (including pregnancy, childbirth, breastfeeding or related medical condition), gender, gender identity, gender expression, age 40 or over, military or veteran status, sexual orientation, genetic information or any other bases protected by federal (including but not limited to Title VI and Title VII of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act of 1990), state or local law. The University does not discriminate on these bases, or any other basis protected by law, in the administration of any of its education or admissions policies, scholarship or loan programs, athletics, and other school-administered policies and programs, or in its employment policies and practices. All University policies, practices, and procedures are administered in a manner consistent with LMU's Jesuit identity and character. To learn more about the University's Statement of Non-Discrimination policy and related grievance procedures, click here. To report questions or concerns about sex-based discrimination, please contact [e-mail] or 310.568.6105. To learn more about Federal & State Employment Notices, click here: