Programs Coordinator, Research and Academic Engagement

Loyola Marymount University; New York (NY); On-site; USD 37,000 - 46,000; Full time

Job summary

Loyola Marymount University is seeking a Programs Coordinator for Research and Academic Engagement (RAE) to support student-facing ARC programs, tutoring coordination, and student learning communities. The role includes assisting in tutor training, scheduling, and assessment, with responsibility for intakes and academic coaching support.

The coordinator will oversee ARC platforms, coordinate resources, and participate in outreach, communications, and data management.

Qualifications

• Typically, a bachelor’s degree is required.
• A master’s degree is preferred.
• Three years of related job experience.
• Exemplary communication skills (written and oral).
• Experience with teaching methodologies, classroom instruction, and tutoring.

Responsibilities

• Facilitate planning and support ARC programs, workshops and events.
• Oversee ARC marketing, scheduling and budgeting tasks.
• Represent LMU on campus tours, panels and outreach events.
• Hire, train and supervise ARC front desk student employees.

Skills

Communication skills

Interpersonal skills

Organizational skills

Education

Bachelor's degree

Master's degree preferred

Tools

Qualtrics

Google Docs/Sheets

Brightspace (LMS)

Terminal4

WC Online

Job description

Programs Coordinator for Research and Academic Engagement (RAE)

The Programs Coordinator for Research and Academic Engagement (RAE) will support student-facing programs in RAE with a specific focus on the Academic Resource Center. Duties include facilitating planning and supporting student tutors, learning communities, workshops and events, assisting in student tutor training, assisting in ARC assessment and student tutor scheduling, and meeting with students to perform intakes and support students seeking support with time management, study skills and accountability. The coordinator will report to the Director of the Academic Resource Center.

Position Specific Responsibilities/Accountabilities

Facilitate planning and support student learning communities, workshops and events. Assist in the development of resources and materials for ARC programs. Support the Writing Center, Course Tutoring and Academic Coaching in student tutor schedules and locations, including regular review and updating of ARC platforms, such as WC online. Support student tutor training. Meet with students asking questions about ARC services and seeking academic coaching support for time management, study skills and accountability. Facilitate intakes so that students receive the appropriate level of support from various ARC resources. Demonstrated understanding of assessment and ability to oversee ARC assessment rollout and dissemination. Assist in data collection and management. Research trends in the field (higher education, equity, accessibility, student success, etc.) and assist in the composition of literature reviews for internal projects. Support various on and off campus outreach events. Represent LMU, RAE, and the ARC on campus tours, panels, workshops and professional organizations. Represent RAE within the campus community as needed. Conduct class visits and tabling. Hire, train and supervise ARC front desk student employees. Oversee the development and monitoring of alumni engagement activities for all RAE student programs, including chairing the alumni advisory board. Oversee ARC marketing and promotion including maintenance of program webpages, online resources, newsletters, and social media. Oversee ARC administrative tasks such as budgeting monitoring, expense reporting, maintaining program e-mail, and event logistics and purchasing. Demonstrated computer competency and proficiency in Microsoft Office (Excel, Word, PowerPoint), Qualtrics, online productivity software (e.g. Google Docs and Sheets), LMS (Brightspace), Terminal4, and platforms utilized by ARC for scheduling, tracking and assessment (WC Online). Draft reports as needed. Perform other duties as assigned or requested.

Loyola Marymount University Expectations

Exhibit behavior that supports the mission, vision, and values of the university. Communicate and employ interpersonal actions that model high standards of professional, responsible, accountable, and ethical conduct. Demonstrate a commitment to outstanding customer service.

Requisite Qualifications

Typically, a bachelor’s degree is required. A master’s degree is preferred. Three years of related job experience. Incumbent will be expected to continue upgrading knowledge, skills and abilities needed to stay abreast of trends, regulations and policies. Demonstrated knowledge with teaching methodologies, classroom instruction, and tutoring are essential, with prior experience at a college or university learning center. Exemplary communication skills (both written and oral) evidenced by background in preparing comprehensive reports and executive summaries incorporating complex, highly technical information. Must be able to compose and word-process effective, error-free correspondence (e.g., emails, reports) to students, faculty, and staff. Must keep detailed, accurate records (e.g., student files). Ability to work in a dynamic team-oriented environment and possess strong interpersonal skills, strong communication, and organizational skills. Understanding of assessment and data management preferred. Candidates must also demonstrate the ability to work effectively with diverse groups including students, faculty, administration, and staff. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Staff Regular Salary Range

Staff Regular Salary range $26.54 - $33.12 Salary commensurate with education and experience. Please note that this position may not be eligible for visa sponsorship now or in the future.

About Loyola Marymount University

Loyola Marymount University, a Carnegie classified R2 institution in the mainstream of American Catholic higher education, seeks outstanding applicants who value its mission and share its commitment to inclusive excellence, the education of the whole person, and the building of a just society. LMU is an equal opportunity employer committed to providing an environment free from discrimination and harassment as defined by federal, state and local law. We invite all persons in the full diversity of their being, life experience, and beliefs to apply. (Visit www.lmu.edu for more information.) LMU is committed to providing equal access to employment opportunities and ensuring a comprehensive recruitment and selection process for all applicants. Individuals who require a reasonable accommodation to participate in any stage of the application, interview, or selection process may contact Human Resources at [e-mail] or by phone at [phone]. Applicants who use relay services or other assistive communication technologies are welcome to utilize those services when contacting Human Resources. When contacting Human Resources, please include the job posting number, title of the position and department for which you are applying. Applicants are not required to disclose the nature of a disability or provide medical information when requesting an accommodation during the recruitment process. LMU will work with applicants in a timely and interactive process to identify and provide reasonable accommodations consistent with applicable federal and state law.Founded in 1911, Loyola Marymount University is a Carnegie classified R2 institution rooted in the Jesuit and Marymount traditions. We are committed to fostering a diverse academic community rich in opportunity for intellectual engagement and real-world experience. We enroll an academically ambitious, multicultural, and socioeconomically diverse student body. We recruit, retain and support a diverse faculty committed to excellence in teaching, research, scholarship and creativity. Our three campuses are rooted in the heart of Los Angeles, a global capital for arts and entertainment, innovation and technology, business and entrepreneurship. LMU is a unique and rewarding place to work. As you consider your employment opportunities with our institution, we encourage you to take the time to learn about the university community and how it distinguishes us from other places of employment. We are proud of the programs, benefits and services we provide our community. We strive to ensure an inclusive environment in all aspects of campus life that fosters a strong sense of trust and mutual respect.

EEO Statement

Loyola Marymount University is an equal employment opportunity employer and prohibits unlawful discrimination on the basis of race, religious creed (including religious dress and grooming practices), color, national origin (including language and language use restrictions), ancestry, disability (mental and physical) including HIV and AIDS, legally protected medical condition (cancer-related or genetic characteristics), denial of Family and Medical Care Leave, marital status, sex (including pregnancy, childbirth, breastfeeding or related medical condition), gender, gender identity, gender expression, age 40 or over, military or veteran status, sexual orientation, genetic information or any other bases protected by federal (including but not limited to Title VI and Title VII of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act of 1990), state or local law. The University does not discriminate on these bases, or any other basis protected by law, in the administration of any of its education or admissions policies, scholarship or loan programs, athletics, and other school-administered policies and programs, or in its employment policies and practices. All University policies, practices, and procedures are administered in a manner consistent with LMU's Jesuit identity and character. To learn more about the University's Statement of Non-Discrimination policy and related grievance procedures, click here. To report questions or concerns about sex-based discrimination, please contact [e-mail] or 310.568.6105. To learn more about Federal & State Employment Notices, click here: