Interim Assignment Coordinator

Loyola Marymount University; United States; On-site; USD 33,000 - 41,000; Full time

Job summary

Loyola Marymount University is seeking an Interim Assignment Coordinator to manage student housing applications and license agreements, assign rooms and roommates, and supervise student staff. You will coordinate with StarRez and Smartsheet to administer processes, manage forms, and communicate with students and families.

Responsibilities include processing room changes, maintaining housing data, producing reports, and supporting related university offices.

Qualifications

• High school diploma or equivalent required; bachelor’s degree preferred.
• 3+ years of progressively responsible administrative experience, preferably in higher education.
• Strong written and oral communication; ability to prepare reports and complex information.

Responsibilities

• Assign students to apartments, halls, and off-campus housing.
• Coordinate with Admissions, Athletics, and other departments as needed.
• Use StarRez and Smartsheet to manage assignments and communications.
• Prepare and disseminate housing information, cost sheets, and general information.
• Process housing requests and assist with room changes and occupancy questions.
• Maintain housing data and generate reports and dashboards.
• Provide front-office support and respond to inquiries from parents and students.

Skills

Exemplary communication

Interpersonal skills

Organization

Attention to detail

Customer service

Education

Bachelor's in business administration or related field

High school diploma or equivalent

Tools

StarRez

Smartsheet

MS Office

Job description

This Interim Assignment Coordinator position coordinates the processing of resident student housing applications and license agreements. Assign rooms and roommates to resident students. Provide administrative support to University off-campus leased and owned properties and supervise student employees as assigned.

Position Specific Accountabilities

• Assign students to apartments, residence halls, and off-campus houses.
• Work with Admissions, Athletics, Disabled Student Services and other University departments as necessary to place special needs students.
• Utilize StarRez and Smartsheet software to administer assignment processes, manage forms, create and monitor communication proofs, message students, and manage projects.
• Produce and disseminate all information pertaining to University housing, including: application, license agreement, cost sheet and general information.
• Process housing requests for new and returning students according to established criteria.
• Serve as primary contact for parents and students concerning assignments, room changes and related issues.
• Share information with relevant staff to create a network of support for students.
• Maintain housing student data. Provide information necessary for billings, mailings, confirmations, rosters and charts.
• Keep accurate information moving between the Housing office and Student Accounts.
• Create and manage production of StarRez reports and statistics, including occupancy reports and resident rosters.
• Anticipate needs for new reports and dashboards for the team.
• Compose appropriate responses to daily correspondence regarding assignments and occupancy questions and assist with Front Office operations when needed.
• Process requests for room changes.
• Gather information, meet with students, explain options, and make assignment changes in StarRez in a timely manner.
• Coordinate placement and assignment of new students and room selection processes for returning students.
• Participate in room assignment audit processes for errors and inconsistencies.
• Assist with maintaining the Housing website as it pertains to operations and programs, including the off-campus housing website, ensuring accurate and timely information.
• Perform other duties as assigned or requested.

Loyola Marymount University Expectations

Exhibit behavior that supports the mission, vision, and values of the university. Communicate and employ interpersonal actions that model high standards of professional, responsible, accountable, and ethical conduct. Demonstrate a commitment to outstanding customer service.

Requisite Qualifications

• Typically a high school diploma or its equivalent supplemented by coursework or on-the-job training.
• A Bachelor’s in business administration or related field is preferred.
• Incumbent will be expected to continue upgrading knowledge, skills, and abilities needed to keep abreast of regulation/policy changes.
• At least 3 years of progressively responsible administrative and general office experience, preferably in a higher education environment.
• Exemplary communication skills (both written and oral) evidenced by background in preparing correspondence, publications, and comprehensive reports incorporating complex, highly technical information.
• Ability to work effectively with all levels of the University community including students, parents, faculty, and staff.
• Demonstrated computer competency in the use of word processing, spreadsheet, presentation, database and desktop publishing software and student information systems.
• Familiarity with housing assignments software (i.e. StarRez) and Smartsheet preferred.
• Ability to manage large volumes of requests and prioritize workload.
• Ability to compose correspondence and other written materials independently.
• Work effectively with a diverse population of students, parents, faculty, and staff.

Staff Term (Fixed Term) Salary range $24.09 - $30.09 Salary commensurate with education and experience. Please note that this position may not be eligible for visa sponsorship now or in the future.

Loyola Marymount University, a Carnegie classified R2 institution in the mainstream of American Catholic higher education, seeks outstanding applicants who value its mission and share its commitment to inclusive excellence, the education of the whole person, and the building of a just society. LMU is an equal opportunity employer committed to providing an environment free from discrimination and harassment as defined by federal, state and local law. We invite all persons in the full diversity of their being, life experience, and beliefs to apply. (Visit www.lmu.edu for more information.) LMU is committed to providing equal access to employment opportunities and ensuring a comprehensive recruitment and selection process for all applicants.

Individuals who require a reasonable accommodation to participate in any stage of the application, interview, or selection process may contact Human Resources at [e-mail] or by phone at [phone]. Applicants who use relay services or other assistive communication technologies are welcome to utilize those services when contacting Human Resources. When contacting Human Resources, please include the job posting number, title of the position and department for which you are applying. Applicants are not required to disclose the nature of a disability or provide medical information when requesting an accommodation during the recruitment process. LMU will work with applicants in a timely and interactive process to identify and provide reasonable accommodations consistent with applicable federal and state law.

Founded in 1911, Loyola Marymount University is a Carnegie classified R2 institution rooted in the Jesuit and Marymount traditions. We are committed to fostering a diverse academic community rich in opportunity for intellectual engagement and real-world experience. We enroll an academically ambitious, multicultural, and socioeconomically diverse student body. We recruit, retain and support a diverse faculty committed to excellence in teaching, research, scholarship and creativity. Our three campuses are rooted in the heart of Los Angeles, a global capital for arts and entertainment, innovation and technology, business and entrepreneurship. LMU is a unique and rewarding place to work. As you consider your employment opportunities with our institution, we encourage you to take the time to learn about the university community and how it distinguishes us from other places of employment. We are proud of the programs, benefits and services we provide our community. We strive to ensure an inclusive environment in all aspects of campus life that foster a strong sense of trust and mutual respect.

EEO Statement

Loyola Marymount University is an equal employment opportunity employer and prohibits unlawful discrimination on the basis of race, religious creed (including religious dress and grooming practices), color, national origin (including language and language use restrictions), ancestry, disability (mental and physical) including HIV and AIDS, legally protected medical condition (cancer-related or genetic characteristics), denial of Family and Medical Care Leave, marital status, sex (including pregnancy, childbirth, breastfeeding or related medical condition), gender, gender identity, gender expression, age 40 or over, military or veteran status, sexual orientation, genetic information or any other bases protected by federal (including but not limited to Title VI and Title VII of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act of 1990), state or local law.

The University does not discriminate on these bases, or any other basis protected by law, in the administration of any of its education or admissions policies, scholarship or loan programs, athletics, and other school-administered policies and programs, or in its employment policies and practices.

All University policies, practices, and procedures are administered in a manner consistent with LMU's Jesuit identity and character.

To learn more about the University's Statement of Non-Discrimination policy and related grievance procedures,

To report questions or concerns about sex-based discrimination, please contact [e-mail] or 310.568.6105.

To learn more about Federal & State Employment Notices,

In addition, the University is inclusive and welcomes applicants from all backgrounds. The University strictly prohibits discriminatory practices, and everyone is encouraged to apply if they meet the qualifications listed above.