Academic Programs & Student Success Lead

The Chronicle Of Higher Education, Inc.; Pittsburgh (Allegheny County); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Tuition benefits

Generous retirement savings program

Paid time off and holidays

Life and disability insurance

Free Pittsburgh transit bus pass

Job summary

Carnegie Mellon University in Pittsburgh, PA, invites applications for a Senior Academic Program Manager. You will work with the Director of Undergraduate Studies, the Department Head, the HPP Director, and other key faculty to support students and academic programs.

The role covers course enrollment, registration, curriculum administration, advising, and events coordination. Strong communication, organization, and technical skills are essential as you help students navigate academics and

Qualifications

• Bachelor’s degree required; degree in Biological Sciences or related field preferred.
• Experience in higher education administrative support, student services, purchasing, and/or academic program management.
• Education marketing/outreach experience preferred.
• Strong relationship building, organization, problem-solving and reasoning skills required.
• Strong oral and written communication skills preferred.
• Strong technical skills preferred (Google Suite, Microsoft Office).

Responsibilities

• Administer courses, rosters, and registration processes in S3, including waitlists.
• Serve as primary liaison to Registrar’s Office, coordinating exam scheduling and classroom changes.
• Maintain websites, catalog, and audit systems (e.g., Stellic); prepare materials for reviews.
• Manage advisor scheduling, rosters, and department/inbox communications; support milestones.
• Lead planning and execution of undergraduate diploma ceremonies and related events.
• Coordinate registration for undergraduate research and honors programs; maintain records.
• Support student engagement events, and manage grants for department and HPP.
• Supervise work-study students and coordinatе volunteers for events.
• Assist with accreditation records, faculty reappointment support, and meeting materials.

Skills

Relationship building

Organization

Problem-solving

Communication

Technical skills

Education

Bachelor’s degree in Biological Sciences or related field

Job description

Carnegie Mellon University in Pittsburgh, PA, invites applications for a Senior Academic Program Manager. You will work with the Director of Undergraduate Studies, the Department Head, the HPP Director, and other key faculty to support students and academic programs.

The role covers course enrollment, registration, curriculum administration, advising, and events coordination. Strong communication, organization, and technical skills are essential as you help students navigate academics and