Academic Programs & Operations Lead

Commonwealth of VA Careers; Williamsburg (VA); On-site; USD 42,000 - 50,000; Full time

Job summary

Commonwealth of VA Careers, on behalf of William & Mary, seeks an Academic Operations Coordinator to provide comprehensive academic and administrative support for the Department of Applied Science. The role collaborates with the Department Chair, faculty, and Dean's Office staff to manage day-to-day operations and advance undergraduate recruitment, student success, and program operations.

The position will coordinate admissions, scheduling, events, and general administrative processes, ensuring

Qualifications

• High school graduate or equivalent with relevant experience.
• Experience providing administrative support in a complex or customer-focused environment.
• Knowledge of general office practices and customer service standards.
• Proficient with Microsoft Office Suite; able to learn enterprise software.
• Ability to prioritize multiple tasks and meet deadlines.
• Excellent organizational and communication skills.

Responsibilities

• Provide administrative support to the department chair, faculty, and staff.
• Serve as primary administrative resource for faculty, students, and prospective students.
• Support graduate admissions, recruitment activities, and onboarding.
• Coordinate graduate and undergraduate program operations, including scheduling and course logistics.
• Assist with graduate stipend, tuition, and fee processing.
• Coordinate departmental events and special projects (graduation, homecoming, colloquiums).
• Maintain departmental calendars, records, and documentation.
• Prepare correspondence, reports, and presentations.
• Support fiscal processes, including purchasing, travel, and reimbursements.

Skills

Administrative support

Customer service

Organizational skills

Communication skills

Multitasking

Education

High School Diploma or equivalent

Bachelor's degree or equivalent

Tools

Microsoft Office Suite

Workday

Job description

Commonwealth of VA Careers, on behalf of William & Mary, seeks an Academic Operations Coordinator to provide comprehensive academic and administrative support for the Department of Applied Science. The role collaborates with the Department Chair, faculty, and Dean's Office staff to manage day-to-day operations and advance undergraduate recruitment, student success, and program operations.

The position will coordinate admissions, scheduling, events, and general administrative processes, ensuring