Academic Programs Coordinator & Operations Lead

Maryland Connect; Adelphi (MD); Hybrid; USD 46,000 - 48,000; Full time

Benefits offered by this job

Generous Time Off

Health Coverage

Retirement Options

Tuition Remission

Job summary

University of Maryland Global Campus seeks an Academic Program Specialist to coordinate day-to-day administration of major academic programs. This role reports to the Office of the Registrar and supports admissions, registration, and program operations in a hybrid Adelphi, MD environment.

The successful candidate will handle inquiries, maintain records, assist with budgets, and collaborate with faculty and staff on events, schedules, and reports.

Qualifications

• Bachelor’s degree required.
• One year of administrative staff experience.
• Strong written and oral communication skills.
• Proficiency with word processing, databases, and spreadsheets.

Responsibilities

• Receives, screens, and responds to inquiries on the phone or in writing. Provides general information about the program such as admission requirements, basic academic policies, and general program content.
• Coordinates administrative processes involved in supporting academic programs which typically include recruitment, selection, admission, registration, orientation, and progression of students, residents, or participants.
• Ensures that all required forms and documentation are complete. Compiles, updates, and maintains all records related to assigned administrative processes.
• Provides administrative support to the committee which administers the appointment, promotion, and tenure review of faculty.
• Assists in planning and coordinates all activities involved in organizing lectures, conferences, seminars, workshops, symposiums, and special events such as staff retreats.
• Participates in all efforts to promote and publicize the program such as recruitment fairs and professional conferences.
• Assist in the design, edits, and prepares drafts of marketing, public relations, and other informational materials. Coordinates printing and publication requirement with University or other external resources.
• Collects and enters information needed for database and tracking system on program activities. Compiles statistics, presents these in table or chart format, and prepares reports for program evaluation, compliance, and survey participation purposes.
• Prepares, organizes, and disseminates class or conference schedules, course descriptions, outlines, syllabus, handouts, and other similar materials through close coordination with faculty.
• Serves as a liaison between students, residents, or faculty and department staff regarding payroll, benefits, reimbursements, and other administrative matters. Assists with travel, housing, and visa requirements.
• Assists in the preparation of grant and contract and project proposals.
• Maintains and monitors the budget. Records details of financial transactions and processes documents such as invoices, vouchers, receipts, reimbursements, and requisitions. Prepares financial statements and summaries.
• Assists with program evaluation activities and recommends ways to efficiently utilize space, equipment, and personnel resources.
• May supervise the activities of clerical staff including establishing priorities, training, and evaluating performance.

Skills

Business English

Word processing

Database

Spreadsheet

Statistical presentation

Planning & prioritization

Confidentiality

Written communication

Oral communication

Training & supervision

Office equipment operation

Education

Bachelor’s degree

Job description

University of Maryland Global Campus seeks an Academic Program Specialist to coordinate day-to-day administration of major academic programs. This role reports to the Office of the Registrar and supports admissions, registration, and program operations in a hybrid Adelphi, MD environment.

The successful candidate will handle inquiries, maintain records, assist with budgets, and collaborate with faculty and staff on events, schedules, and reports.