Academic Program Specialist

Stateside; Adelphi (MD); Hybrid; USD 42,000 - 51,000; Full time

Benefits offered by this job

Generous Time Off

Health Coverage

Retirement Plans

Tuition Remission

Professional Development

Job summary

University of Maryland Global Campus (UMGC) is seeking an Academic Program Specialist in Adelphi, MD to support the Office of the Registrar. The role blends inquiry response, program information, and administration for recruitment, admission, and registration processes.

The position requires a bachelor's degree and at least one year in administrative staff work, with strong communication and organizational skills. Hybrid work arrangement and a comprehensive benefits package are offered.

Qualifications

• Bachelor's degree required.
• One year of administrative staff experience.
• Strong written and verbal communication skills.
• Proficiency in word processing, databases, and spreadsheets.
• Ability to handle confidential matters with discretion.

Responsibilities

• Receives, screens, and responds to inquiries by phone or in writing.
• Provides general information about the program and admission requirements.
• Coordinates administrative processes for recruitment, admission, registration, and orientation.
• Ensures forms and documentation are complete and records are maintained.
• Supports faculty appointments, promotions, and tenure review processes.
• Plans and coordinates lectures, conferences, and other events.
• Promotes the program at recruitment fairs and conferences.
• Assists in design and drafting of marketing and informational materials.
• Coordinates printing and publication needs with internal or external resources.
• Collects data for databases, compiles statistics, and prepares reports.
• Prepares course materials and coordinates with faculty on schedules.
• Serves as liaison on payroll, benefits, reimbursements, and other admin matters.
• Assists with travel, housing, and visa requirements.
• Supports grant, contract, and project proposals; monitors budget.
• Records financial transactions and prepares statements.

Skills

Oral Communication

Written Communication

Record Keeping

Budget Tracking

Event Coordination

Data Entry

Education

Bachelor's degree

Job description

Academic Program Specialist Office of the Registrar

Non Exempt, Contingent II, Full Time, 009 Job location: Adelphi, MD - Hybrid (2-3 days in office)

PRIMARY DUTIES

• Receives, screens, and responds to inquiries on the phone or in writing.
• Provides general information about the program such as admission requirements, basic academic policies, and general program content.
• Coordinates administrative processes involved in supporting academic programs which typically include recruitment, selection, admission, registration, orientation, and progression of students, residents, or participants.
• Ensures that all required forms and documentation are complete.
• Compiles, updates, and maintains all records related to assigned administrative processes.
• Provides administrative support to the committee which administers the appointment, promotion, and tenure review of faculty.
• Assists in planning and coordinates all activities involved in organizing lectures, conferences, seminars, workshops, symposiums, and special events such as staff retreats.
• Participates in all efforts to promote and publicize the program such as recruitment fairs and professional conferences.
• Assist in the design, edits, and prepares drafts of marketing, public relations, and other informational materials.
• Coordinates printing and publication requirement with University or other external resources.
• Collects and enters information needed for database and tracking system on program activities.
• Compiles statistics, presents these in table or chart format, and prepares reports for program evaluation, compliance, and survey participation purposes.
• Prepares, organizes, and disseminates class or conference schedules, course descriptions, outlines, syllabus, handouts, and other similar materials through close coordination with faculty.
• Serves as a liaison between students, residents, or faculty and department staff regarding payroll, benefits, reimbursements, and other administrative matters.
• Assists with travel, housing, and visa requirements.
• Assists in the preparation of grant and contract and project proposals.
• Maintains and monitors the budget.
• Records details of financial transactions and processes documents such as invoices, vouchers, receipts, reimbursements, and requisitions.
• Prepares financial statements and summaries.
• Assists with program evaluation activities and recommends ways to efficiently utilize space, equipment, and personnel resources.
• May supervise the activities of clerical staff including establishing priorities, training, and evaluating performance.

Note: The intent of this list of primary duties is to provide a representative summary of the major duties and responsibilities of this job. Incumbents perform other related duties assigned. Specific duties and responsibilities may vary based upon departmental needs.

MINIMUM QUALIFICATIONS

Bachelor's degree

One year of experience in administrative staff work.

REQUIRED KNOWLEDGE/SKILLS/ABILITIES

• General knowledge of business English, spelling, and grammar.
• General knowledge of and skill in the use of word processing, database, and spreadsheet software to produce documents and maintain information.
• Skill in performing basic mathematical computations.
• Ability to present statistical material in table, chart, or graph form.
• Ability to plan, organize, and prioritize multiple tasks and assignments.
• Ability to handle confidential and sensitive matters with tact and discretion.
• Ability to communicate effectively orally and in writing.
• Ability to understand and follow oral and written instructions.
• Ability to establish and maintain effective working relationships.
• Ability to operate computers and other office equipment.
• Ability to train, supervise, and evaluate personnel.

Equal Opportunity Employer

The University of Maryland Global Campus (UMGC) is an equal opportunity employer and complies with all applicable federal and state laws regarding nondiscrimination. UMGC is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, ancestry, political affiliation or veteran status in employment, educational programs and activities, and admissions.

Workplace Accommodations

The University of Maryland Global Campus Global Campus (UMGC) is committed to creating and maintaining a welcoming and inclusive working environment for people of all abilities. UMGC is dedicated to the principle that no qualified individual with a disability shall, based on disability, be excluded from participation in or be denied the benefits of the services, programs, or activities of the University, or be subjected to discrimination. For information about UMGC’s Reasonable Workplace Accommodation Policy or to request an accommodation, applicants/candidates can contact Employee Accommodations via email at [e-mail].

Benefits Package Highlights

• Generous Time Off: Enjoy 14 days of paid vacation, 15 days of sick leave, 3 personal days, and 16 paid holidays (17 during general election years). Time off rates will be prorated based on the number of hours worked.
• Comprehensive Health Coverage: Access to health care, medical with vision, dental, and prescription plans for both individuals and families, effective from the 1st of the month following your hire date. Contingent II employees who work on average 30 or more hours per week (130 hours per month) are eligible for subsidized state of Maryland medical and prescription benefits. Contingent II employees who work on average less than 30 hours per week but at least 20 hours per week are eligible for a stipend to assist in the purchase of a health plan.
• Insurance Options: Term Life Insurance, Accidental Death and Dismemberment Insurance, and Long-Term Disability (LTD) Insurance. NOTE: CII Part-time employees working less than 0.5 FTE are not eligible for LTD.
• Retirement Stipend: Contingent II employees receive a retirement stipend equal to 7.25 percent of their base salary and are eligible to contribute to a supplemental retirement account (SRA).
• Supplemental Retirement Plans: include 401(k), 403(b), 457(b), and various Roth options. The university does not provide subsidies or matching funds.
• Tuition Remission: CII employees are eligible immediately for Tuition Remission at UMGC or at University of Maryland College Park. Spouses and dependent children are eligible for undergraduate tuition remission after two years of service. NOTE: For part-time employees (at least 50 percent of the time), tuition remission benefits are prorated.

Hiring Rate

$46,736.00

Location and Working Arrangements

Adelphi, MD - Hybrid (2-3 days in office) – Full Time, Contingent II.

The university offers an array of career options, along with ample opportunities for growth and advancement. Explore the broad range of faculty and staff positions and become a member of the UMGC community.