Study Abroad Operations Coordinator

University of Maryland; College Park (MD); On-site; USD 55,000 - 60,000; Full time

Job summary

University of Maryland seeks a Student Operations Coordinator to oversee enrollment management, program administration, and student services within Education Abroad. The role collaborates with advising, operations, and program management staff to ensure smooth service delivery and a positive student experience.

The position requires a Bachelor's degree and at least one year of professional administrative experience, with strong communication, data handling, and outreach skills.

Qualifications

• Bachelor's degree required; one year of professional administrative or coordinator experience preferred.
• Knowledge of best practices in organization, administration, and customer service.
• Ability to multitask while maintaining a strong customer service mindset.
• Experience with a student information system and large datasets is preferred.
• Proficiency with Google Workspace (Docs, Sheets, Slides, Forms) and Microsoft Office.

Responsibilities

• Manage the workflow for study abroad transfer-credit course evaluations and coordinate between Education Abroad and Transfer Credit Services.
• Audit student registrations against course-evaluation data to ensure accuracy in the academic records.
• Administer and oversee student registration and records processes for Education Abroad programs.
• Develop student-facing resources and participate in outreach activities to support Education Abroad's objectives.
• Serve as a co-lead for large events like Study Abroad Fairs and visa services events.
• Interpret and implement Education Abroad operating practices related to registration and records.

Skills

Customer service

Communication

Attention to detail

Multitasking

Teamwork

Education

Bachelor's degree

Tools

Student Information System

Google Sheets

Microsoft Office

Job description

University of Maryland seeks a Student Operations Coordinator to oversee enrollment management, program administration, and student services within Education Abroad. The role collaborates with advising, operations, and program management staff to ensure smooth service delivery and a positive student experience.

The position requires a Bachelor's degree and at least one year of professional administrative experience, with strong communication, data handling, and outreach skills.