Academic Program Specialist, English Department

Taleo; Towson (MD); On-site; USD 42,000 - 51,000; Full time

Job summary

Towson University’s English department is seeking an Academic Program Specialist to coordinate program assessment, course scheduling, and transfer advising. The role advises minors, develops marketing materials, and maintains department websites, handling inquiries about programs at undergraduate and graduate levels.

Responsibilities include schedule development for four terms, student support and orientation, maintaining records, and producing promotional materials for recruitment and events.

Qualifications

• One year experience in administrative staff work.
• General knowledge of office practices and procedures.
• Ability to communicate effectively both orally and in writing.
• Ability to proofread and edit written documents.
• Ability to plan, organize, prioritize, and execute multiple and continuing assignments with general instructions.

Responsibilities

• Record-keeping and schedule-building for undergraduate and graduate programs, including term course schedules.
• Oversees student support and transfer orientation, responds to inquiries, and supports major advisors.
• Maintains program records, gathers enrollment data, and updates chairperson on program matters.
• Manages department marketing and website content, and designs promotional materials for events.
• Maintains faculty technology inventory and coordinates updates.

Skills

Administrative experience

Oral and written communication

Editing & proofreading

Office software proficiency

Tools

PeopleSoft

SSC

CLSS

Modern Campus

Job description

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Job Description - Academic Program Specialist, English Department (260000QO)

Job Description

Academic Program Specialist, English Department - ( 260000QO )

Job Summary

Towson University (TU) has earned distinction as both a top-100 public university and one of the nation's great colleges to work for. Located north of Baltimore, TU currently enrolls over 20,000 students and is the second-largest university in the prestigious University System of Maryland. Towson University fosters a climate that is grounded in respect to cultivate the intellectual and personal growth of the entire university community.

Towson University’s English department is accepting applications for an Academic Program Specialist. The Academic Program Specialist coordinates the department of English’s program assessment, course scheduling and transfer advising. This role advises English and Creative Writing minors; develops marketing materials; and maintains, revises, and develops department websites. The academic program specialist also responds to and routes, depending on content, questions about the department’s programs, offerings, and opportunities at the undergraduate and graduate levels.

Responsibilities and Duties

• Responsible for record-keeping and schedule-building for the department’s undergraduate and graduate programs, which includes coordinating with department chairperson to develop, build, and revise the course schedule for four terms each year; runs and evaluates enrollment reports for upcoming and past semesters; and builds a syllabus repository of all classes offered each semester.
• Oversees student support and transfer orientation, requiring mastery of department curricula and knowledge of college/university curricular requirements responds to general program inquiries (phone, email, in-person), directs concerns about courses and faculty to appropriate channels, evaluates and helps students resolve graduation deficiencies, communicates with incoming transfer students and facilitates transfer orientation sessions in summer months and January. Supports departmental major advisors and graduate program director in advising issues. Manages advisee loads for departmental advisors, updating as needed when students enter and leave programs.
• Administers program maintenance and development, keeping ongoing records of students entering and leaving major and updates the chairperson regularly; facilitates collection and organization of program assessment materials; gathers data on enrollment trends and program issues and organizes for chairperson review.
• Manages department communication and marketing; maintains and edits website content according to updates and revisions from faculty; creates marketing materials for department events and distributes them physically and digitally; designs and orders new promotional materials for recruitment and welcoming events; creates promotional and informational pamphlets advertising programs in the department.
• Maintain faculty technology inventory and facilitates updating as needed.

Qualifications and Skills

Required Qualifications:

One year experience in administrative staff work.

General knowledge of and skill in the practical application of generally accepted office practices and procedures. Ability to communicate effectively both orally and in writing. Ability to proofread and edit written documents. Skill in various computer software packages, such as word processing, spreadsheets, database and presentation programs, Internet, email, and calendaring software. Ability to understand and follow oral and written instructions. Ability to interact effectively with internal and external parties in a courteous and efficient manner. Ability to plan, organize, prioritize, and execute multiple and continuing assignments with general instructions.

Except for qualifications established by law, additional related experience and formal education in which one has gained the knowledge, skills, and abilities required for full performance of the work of the job class may be substituted for the education or experience requirement on a year-for-year basis with 30 college credits being equivalent to one year of experience.

Preferred Qualifications:

Proficiency in software systems in PeopleSoft, SSC, CLSS, and Modern Campus (web editing).

Experience in Website design and marketing skills.

Familiarity or experience working in an academic department and/or familiarity with English department curriculum.

Ability to work well with multiple constituencies (e.g university staff, faculty, and students).

Salary and Benefits

$46,736 annually and full University benefits that include annual leave, up to 17 holidays, personal and sick days; excellent health, life, and retirement plans; and tuition remission. To learn more about our benefits. TU also offers a variety of great perks and discounts.

Towson University is an Equal Opportunity Employer. If you need a reasonable accommodation for any part of the employment process, please send an email to: [e-mail]

Towson University is a smoke-free campus.

Organization

Academic Affairs Division

Primary Location

Main Campus

Job Posting

Oct 1, 2026