Academic Program Specialist

Troy University; Troy (MI); Hybrid; USD 42,000 - 52,000; Full time

Job summary

Troy University in Troy, MI is seeking an Academic Program Specialist to provide administrative support for the School of Hospitality, Sport and Tourism Management, reporting to the Department Chair. The role encompasses general office duties, scheduling, coordinating and planning meetings, filing and recordkeeping, scholarship assistance, and helping students and faculty as needed.

The position requires strong Microsoft Office skills, excellent organizational ability, and a collaborative

Qualifications

• High school diploma or equivalent required
• Minimum of one year of customer service experience
• Strong interpersonal skills and the ability to collaborate effectively
• Excellent working knowledge of all Microsoft Office programs
• Organized in scheduling, record keeping, and filing
• Ability to multi-task and handle several projects at one time

Responsibilities

• Provide administrative support to the School of Hospitality, Sport and Tourism Management
• Manage scheduling and plan meetings for the department
• Assist with filing and recordkeeping
• Provide scholarship assistance to students
• Assist students and faculty with administrative tasks as needed

Skills

Customer service

Interpersonal skills

Multitasking

Scheduling

Recordkeeping

Office administration

Education

High school diploma or equivalent

Tools

Microsoft Office

Ellucian Colleague/Datatel

Job description

Department Hospitality, Sport, and Tourism Management - Troy

Division

Division Sorrell College of Business

Campus

Campus Troy

Work Status

Work Status Full-Time (FT)

Temporary

Temporary No

Location

Location Troy - T01

Job Summary

The Academic Program Specialist provides administrative support and manages a variety of academic and departmental processes for the School of Hospitality, Sport and Tourism Management, reporting to the Department Chair. This position is responsible for general office duties, scheduling, coordinating, and planning meetings, filing and recordkeeping, scholarship assistance, and assisting students and faculty as needed.

Minimum Qualifications

• 1. High school diploma or equivalent.
• 2. Minimum of one year of customer service experience.
• 3. Strong interpersonal skills and the ability to collaborate effectively.
• 4. Excellent working knowledge of all Microsoft computer programs.
• 5. Organized in scheduling, record keeping, and filing.
• 6. Ability to multi-task and handle several projects at one time.

Preferred Qualifications

• 1. Experience using Ellucian Colleague/Datatel.

Will this position require driving (personal vehicle, university vehicle, utility vehicle, or golf cart) in order to perform the job duties?

Will this position require driving (personal vehicle, university vehicle, utility vehicle, or golf cart) in order to perform the job duties? Driving may be necessary but is not a primary responsibility

Work Hours

Monday through Friday
8:00am – 5:00pm

List any hazardous conditions or physical demands required by this position

N/A

Does this position have supervisory responsibility?

Last Day a Reference Provider Can Submit Reference

Qualified applications will be made available to the department/committee for review immediately upon submission. We ask that you provide email addresses for your reference providers and please be certain that the email addresses you list are accurate. If you are selected as a candidate for consideration by the department/committee, an instructional email will be sent to your reference providers to ask that they submit a reference letter on your behalf via a link to our reference portal. Separate reference letters will be requested for each position to which you apply (if applicable), so your reference providers will be contacted separately for each application on which you list them. Reference letters will not be copied from one application to another. You can assure your reference providers that our system is secure and that all letters are confidential. If your reference providers have trouble using the reference portal, please advise them to contact [e-mail].

Supplemental Questions

Required fields are indicated with an asterisk (*).

• * How did you hear about this employment opportunity?
  • Troy University employment website (www.troyuniversityjobs.com)
  • Chronicle of Higher Education
  • Higher Ed Jobs
  • Social Media website
  • Indeed
  • Other employment website (please specify below)
  • Employee Referral (please specify below)
  • Local newspaper (please specify below)
  • Professional journal (please specify below)
  • Other source (please specify below)
• Please specify:

  (Open Ended Question)

• * Regarding your current employment status, please select one of the following:
  • Not a current Troy University employee
  • Current part-time Troy employee (including adjunct faculty)
  • Current full-time Troy employee - initial appraisal period complete
  • Current full-time Troy employee - still within initial appraisal period (six months for new employees and three months for promoted employees)
• * Do you have a high school diploma or equivalent?
  • Yes
  • No
• * Do you have at least one year of customer service experience?
  • Yes
  • No

Required Documents

• Resume
• Cover Letter
• List of References

Optional Documents

• Employment is contingent upon a satisfactory background check.
• Troy University is an Equal Employment Opportunity and Aff
• Troy University participates in eVerify.