Academic Affairs Work-Study Assistant

Bennett College; Greensboro (NC); On-site; USD 17,000 - 22,000; Part time

Job summary

Bennett College invites applications for the Academic Affairs Work-Study Assistant to support the Office of Academic Affairs in Greensboro, NC. This Federal Work Study student employee will handle front-desk duties, administrative tasks, and student services, helping maintain efficient office operations and effective communication across campus.

The role emphasizes professionalism, discretion, and reliability, with responsibilities spanning events, records handling, and announcements while

Qualifications

• Must be currently enrolled as a student and meet Federal Work Study eligibility requirements.
• Maintain satisfactory academic progress (SAP) throughout the duration of employment.
• Strong organizational skills and attention to detail.
• Proficiency with Microsoft Office (Word, Excel, Outlook) or comparable software.
• Ability to work independently with minimal supervision during assigned shifts.
• Professional demeanor and ability to maintain confidentiality of sensitive information.

Responsibilities

• Provide front-desk coverage for the Office of Academic Affairs, greeting visitors and directing inquiries appropriately.
• Answer and route phone calls, emails, and walk-in requests in a professional and timely manner.
• Maintain organized physical and digital filing systems for academic records, correspondence, and office documents.
• Assist with data entry, proofreading, copying, scanning, and preparation of reports, forms, and correspondence.
• Help schedule meetings, reserve rooms, and prepare materials for faculty meetings, committees, and academic events.
• Assist students with general inquiries regarding academic policies, procedures, and campus resources, referring complex questions to appropriate staff.
• Support the distribution and collection of academic forms (e.g., add/drop, course substitution, grade appeal) as directed.
• Assist with the coordination of advising events, registration support, academic workshops, and convocation-related activities.
• Help maintain confidentiality and accuracy when handling student records in compliance with FERPA.
• Assist in drafting and distributing office announcements, newsletters, and flyers to the campus community.
• Support the Office's presence on bulletin boards, digital displays, and social media as assigned.
• Help promote Academic Affairs programs, deadlines, and initiatives to students and faculty.
• Complete required Federal Work Study timekeeping and documentation accurately and on time.
• Attend staff meetings, mandatory training sessions, and orientations as scheduled.
• Report any office equipment issues, supply needs, or operational concerns to the supervisor.

Skills

Organizational skills

Independent working

Professionalism & discretion

Communication skills

Attention to detail

Tools

Microsoft Office

Job description

Position: Academic Affairs Work-Study Assistant

Location: Greensboro, NC

Job Id: 209

# of Openings: 1

POSITION SUMMARY

The Academic Affairs Work-Study Assistant is a Federal Work Study student employee who provides administrative, clerical, and student-support assistance to the Office of Academic Affairs. This student leader helps ensure the smooth day-to-day operation of the office by supporting faculty and staff, assisting with academic events and communications, and serving as a welcoming point of contact for students, faculty, and visitors. The role supports the Office's mission of advancing academic excellence and student success across the College.

KEY RESPONSIBILITIES

Office Operations & Administrative Support

• Provide front-desk coverage for the Office of Academic Affairs, greeting visitors and directing inquiries appropriately.
• Answer and route phone calls, emails, and walk-in requests in a professional and timely manner.
• Maintain organized physical and digital filing systems for academic records, correspondence, and office documents.
• Assist with data entry, proofreading, copying, scanning, and preparation of reports, forms, and correspondence.
• Help schedule meetings, reserve rooms, and prepare materials for faculty meetings, committees, and academic events.

Academic Support & Student Services

• Assist students with general inquiries regarding academic policies, procedures, and campus resources, referring complex questions to appropriate staff.
• Support the distribution and collection of academic forms (e.g., add/drop, course substitution, grade appeal) as directed.
• Assist with the coordination of advising events, registration support, academic workshops, and convocation-related activities.
• Help maintain confidentiality and accuracy when handling student records in compliance with FERPA.
• Assist in drafting and distributing office announcements, newsletters, and flyers to the campus community.
• Support the Office's presence on relevant bulletin boards, digital displays, and social media as assigned.
• Help promote Academic Affairs programs, deadlines, and initiatives to students and faculty.

Administrative Duties

• Complete required Federal Work Study timekeeping and documentation accurately and on time.
• Attend staff meetings, mandatory training sessions, and orientations as scheduled.
• Report any office equipment issues, supply needs, or operational concerns to the supervisor.

PROFESSIONALISM & INTERPERSONAL SKILLS

• Students in this role are expected to demonstrate consistent professional conduct.
• Maintain a respectful, inclusive, and non-discriminatory attitude toward all students, faculty, and staff.
• Model professionalism and uphold all campus policies within the office environment.
• Communicate effectively and courteously, both verbally and in writing, with peers, faculty, and supervisors.
• Demonstrate reliability by arriving on time, giving advance notice of schedule conflicts, and completing assigned tasks independently.
• Handle confidential student and academic information with discretion and professionalism.
• Resolve conflicts or concerns calmly, de-escalating situations and involving supervisors when necessary.
• Exhibit a growth mindset, actively seek feedback, and pursue opportunities for professional development.

QUALIFICATIONS

Required:

• Must be currently enrolled as a student and meet Federal Work Study eligibility requirements (verified via Financial Aid Office).
• Maintain satisfactory academic progress (SAP) throughout the duration of employment.
• Strong organizational skills and attention to detail.
• Proficiency with Microsoft Office (Word, Excel, Outlook) or comparable software.
• Ability to work independently with minimal supervision during assigned shifts.
• Professional demeanor and ability to maintain confidentiality of sensitive information.

WORK SCHEDULE

• Hours will be assigned based on office needs, student availability, and Federal Work Study award limits.
• Students may work up to 20 hours per week during the academic semester; hours may not exceed the Federal Work Study award allocation.
• Shifts are available during regular office hours, generally Monday through Friday. Scheduling is coordinated with the supervisor.
• Schedule changes must be communicated at least 48 hours in advance except in cases of emergency.
• This position does not guarantee hours beyond the Federal Work Study award amount. Students must monitor their remaining balance throughout the award period.

COMPENSATION

• Hourly Rate: This position is paid at an hourly rate as established by the institution's student employment wage scale. Specific rate will be confirmed upon hire.
• Award Usage: Federal Work Study earnings are not automatically applied to tuition or fees; students receive a paycheck for hours worked.
• Timekeeping: Students are responsible for reporting hours accurately and in compliance with institutional and federal guidelines. Misreporting hours is subject to disciplinary action.