Office Assistant (Student Experience)

Bennett College; Greensboro (NC); On-site; USD 17,000 - 22,000; Full time

Job summary

Bennett College in Greensboro, NC is seeking a Student Worker for the Office of Student Experience. The role supports campus life through engagement, leadership development, and administrative tasks.

The position emphasizes professional communication, data entry, and document organization, with training provided. Hours follow the Federal Work Study plan, and the wage is set by the institution's student employment scale.

Qualifications

• Strong verbal and written communication skills.
• Basic understanding of professional workplace expectations.
• Familiarity with Microsoft Office tools.

Responsibilities

• Greet and assist students, families, and campus visitors via phone, email, and in person.
• Provide administrative support including filing, data entry, and document organization.

Skills

Verbal communication

Written communication

Organization

Time management

Customer service

Teamwork

Confidentiality

Tools

Microsoft Office

Job description

Location: Greensboro, NC

Job Id:233

# of Openings:1

POSITION SUMMARY

The Office of Student Experience supports students to engage in campus life, empower students and develop leaders through meaningful engagement, student leadership development, and intentional learning.

KEY RESPONSIBILITIES

• Greet and assist students, families, and campus visitors in a professional and welcoming manner through phone, email, and in-person communication.
• Provide administrative support including filing, data entry, document organization, and updating internal tracking systems.
• Support office outreach efforts by helping create presentations, flyers, and digital communication materials for students and supervisors.
• Maintain confidentiality when handling student information and office records.

WORK ENVIRONMENT

This position operates primarily in a professional office. Students may work independently on assigned projects while also collaborating regularly with staff and other student employees. The environment is fast-paced during peak seasons and requires strong communication, organization, and time management skills.

Students will receive ongoing supervision, feedback, and support throughout their employment experience.

JOB REQUIREMENTS

• Basic understanding of professional workplace expectations
• Familiarity with Microsoft Office

Skills

• Strong verbal and written communication skills
• Basic organizational and time management skills
• Ability to provide professional customer service
• Attention to detail and accuracy when completing
• Ability to work both independently and collaboratively in a team environment
• Ability to maintain confidentiality and professionalism when handling student information

Other Requirements

• Must maintain eligibility for student employment in accordance with university policies
• Prior office experience is not required; training will be provided
• Students should demonstrate reliability, professionalism, and willingness to learn

STUDENT LEARNING OUTCOMES

Students working in this position may gain experience and develop skills in the following areas:

• Professional verbal and written communication
• Customer service and student support
• Administrative and organizational practices
• Time management and workplace professionalism
• Data entry and records management
• Collaboration and teamwork within a professional office environment
• Problem-solving and adaptability in a fast-paced setting

LEARNING OUTCOME CATEGORIES

Professionalism & Work Ethic

• Time Management
• Accountability
• Organization
• Work Ethic

Communication

• Customer Service
• Planning and Coordination

WORK SCHEDULE

• Hours will be assigned based on office needs, student availability, and Federal Work Study award limits.
• Students may work up to 20 hours per week during the academic semester; hours may not exceed the Federal Work Study award allocation.
• Shifts are available during regular office hours, generally Monday through Friday. Some evenings and weekends may be required.Scheduling is coordinated with the supervisor.
• Schedule changes must be communicated at least 48 hours in advance except in cases of emergency.
• This position does not guarantee hours beyond the Federal Work Study award amount. Students must monitor their remaining balance throughout the award period.

COMPENSATION

• Hourly Rate: This position is paid at an hourly rate as established by the institution's student employment wage scale. Specific rate will be confirmed upon hire.
• Award Usage: Federal Work Study earnings are not automatically applied to tuition or fees; students receive a paycheck for hours worked.
• Timekeeping: Students are responsible for reporting hours accurately and in compliance with institutional and federal guidelines. Misreporting hours is subject to disciplinary action.