Academic Affairs Front Desk & Support (Work-Study)

Bennett College; Greensboro (NC); On-site; USD 17,000 - 22,000; Part time

Job summary

Bennett College invites applications for the Academic Affairs Work-Study Assistant to support the Office of Academic Affairs in Greensboro, NC. This Federal Work Study student employee will handle front-desk duties, administrative tasks, and student services, helping maintain efficient office operations and effective communication across campus.

The role emphasizes professionalism, discretion, and reliability, with responsibilities spanning events, records handling, and announcements while

Qualifications

• Must be currently enrolled as a student and meet Federal Work Study eligibility requirements.
• Maintain satisfactory academic progress (SAP) throughout the duration of employment.
• Strong organizational skills and attention to detail.
• Proficiency with Microsoft Office (Word, Excel, Outlook) or comparable software.
• Ability to work independently with minimal supervision during assigned shifts.
• Professional demeanor and ability to maintain confidentiality of sensitive information.

Responsibilities

• Provide front-desk coverage for the Office of Academic Affairs, greeting visitors and directing inquiries appropriately.
• Answer and route phone calls, emails, and walk-in requests in a professional and timely manner.
• Maintain organized physical and digital filing systems for academic records, correspondence, and office documents.
• Assist with data entry, proofreading, copying, scanning, and preparation of reports, forms, and correspondence.
• Help schedule meetings, reserve rooms, and prepare materials for faculty meetings, committees, and academic events.
• Assist students with general inquiries regarding academic policies, procedures, and campus resources, referring complex questions to appropriate staff.
• Support the distribution and collection of academic forms (e.g., add/drop, course substitution, grade appeal) as directed.
• Assist with the coordination of advising events, registration support, academic workshops, and convocation-related activities.
• Help maintain confidentiality and accuracy when handling student records in compliance with FERPA.
• Assist in drafting and distributing office announcements, newsletters, and flyers to the campus community.
• Support the Office's presence on bulletin boards, digital displays, and social media as assigned.
• Help promote Academic Affairs programs, deadlines, and initiatives to students and faculty.
• Complete required Federal Work Study timekeeping and documentation accurately and on time.
• Attend staff meetings, mandatory training sessions, and orientations as scheduled.
• Report any office equipment issues, supply needs, or operational concerns to the supervisor.

Skills

Organizational skills

Independent working

Professionalism & discretion

Communication skills

Attention to detail

Tools

Microsoft Office

Job description

Bennett College invites applications for the Academic Affairs Work-Study Assistant to support the Office of Academic Affairs in Greensboro, NC. This Federal Work Study student employee will handle front-desk duties, administrative tasks, and student services, helping maintain efficient office operations and effective communication across campus.

The role emphasizes professionalism, discretion, and reliability, with responsibilities spanning events, records handling, and announcements while