Academic Advisor - Student Success & Advising Center

FCA Family & Children’s Association; East Farmingdale (NY); On-site; USD 60,000 - 75,000; Full time

Job summary

Farmingdale State College seeks an Academic Advisor to provide holistic advising for a caseload of students, emphasizing 0-60 credits, guiding degree requirements and registration while coordinating with campus resources.

You’ll work across departments to promote consistent advising, timely communication, and student success, partnering with faculty and support offices to help persistence and completion.

Qualifications

• Experience advising, coaching, mentoring, teaching, counseling, or supporting individuals in an educational, nonprofit, community-based, or student-facing setting.
• Knowledge of student success strategies and common student concerns such as study skills, time management, college adjustment, and navigating academic challenges.
• Strong interpersonal, communication, organizational, and problem-solving skills with the ability to build effective working relationships across the College.

Responsibilities

• Provide individualized academic advising for an assigned caseload of students within designated academic majors, including first-year, transfer, and continuing students as assigned.
• Support students with course selection, degree requirements, academic planning, registration, major exploration, prerequisite sequencing, general education requirements, and College policies.
• Review student records, degree audits, placement information, posted transfer credit, academic standing, registration status, and progress toward degree completion to provide accurate and timely advisement.
• Conduct proactive outreach to students experiencing academic, registration, or persistence challenges, including students with early alerts, academic standing concerns, low credit momentum, or incomplete registration.
• Help students develop realistic academic success plans and connect them with appropriate campus resources (i.e., tutoring, financial aid, disability services, mental health support, career services).
• Serve as a student advocate and liaison by helping students navigate academic processes, resolve barriers, and connect with faculty, academic departments, and campus partners as appropriate.
• Maintain clear and timely documentation of advising interactions, outreach efforts, referrals, and student follow-up plans to support coordinated advising, case management, and student success.
• Use advising and student success platforms effectively including Banner/OASIS, Degree Works, Navigate/EAB, Slate, and Brightspace.
• Use caseload data, advising notes, and student progress indicators to identify student needs, support timely outreach, and help improve advising practices within the Center.
• Support student transition and success initiatives including orientation, registration events, accepted student programs, open houses, workshops, and other College events.
• Serve as a liaison to assigned academic departments by maintaining regular communication with faculty, chairs, and academic staff regarding degree requirements, curriculum updates, registration issues, student needs, and advising practices.
• Participate in staff meetings, trainings, committees, and other Center initiatives; perform additional duties as assigned in support of student success, advising, retention, and completion.

Skills

Academic advising

Student success strategies

Interpersonal skills

Cross-functional collaboration

Education

Master's degree in higher education

Tools

Banner

Degree Works

CRM Advise

EAB Navigate

Slate

Job description

Academic Advisor - Student Success & Advising Center

Farmingdale State College is a recognized leader in applied learning. With over 10,000 students, FSC is the State University of New York's largest college of applied science and technology, with 96% of graduates working in New York State and 75% working on Long Island. Farmingdale prepares emerging leaders in the growing technology, engineering, business and health care fields.
Farmingdale State College is committed to inclusivity and excellence as part of our mission and culture. The College has received the 2022, 2023 and 2024 Higher Education Excellence in Diversity (HEED) Award. We seek candidates of all backgrounds who embrace these values and the broader mission of public higher education.
The College is increasingly focused on expanding student engagement. In addition to the highly successful NCAA Division III athletic program, Esports, and an extensive array of student clubs and organizations give FSC a strong culture of civic responsibility.

Job Description:

Farmingdale State College is launching a new Student Success and Advising Center dedicatedto providingstudents with a clear, consistent, and supportive advising experience. This is an exciting opportunity to join a growing team that will help shape aproactive, coordinated, and student-centered approach toacademic advising.

The Academic Advisor will provide holistic academic advising and success support to an assigned caseload of students with a primary focus on students in the 0-60 credit range. The Advisor will guidestudents in understanding degree requirements, developing academic plans, navigatingregistration, connecting with campus resources, and makinginformed decisions that support persistence, retention, and completion.

As a member of the Student Success and Advising Center, the Academic Advisor will serve students in assigned academic majors and develop strong working relationships with the corresponding academic departments. The Advisor will collaborate closely with faculty, department chairs, academic staff, and campus support offices to promote consistent advising practices, timely communication, and student success across the College.

Academic Advising and Student Planning

• Provide individualized academic advising for an assigned caseload of students within designated academic majors, including first-year, transfer, and continuing students as assigned.
• Support students with course selection, degree requirements, academic planning, registration, major exploration, prerequisite sequencing, general education requirements, and College policies.
• Review student records, degree audits, placement information, posted transfer credit, academic standing, registration status, and progress toward degree completion to provide accurate and timely advisement.

Proactive Outreach and Student Success Support

• Conduct proactive outreach to students experiencing academic, registration, or persistence challenges, including students with early alerts, academic standing concerns, low credit momentum, or incomplete registration.
• Help students develop realistic academic success plans and connect them with appropriate campus resources (i.e., tutoring, financial aid, disability services, mental health support, career services).
• Serve as a student advocate and liaison by helping students navigate academic processes, resolve barriers, and connect with faculty, academic departments, and campus partners as appropriate.

Advising Systems and Student Success Operations

• Maintain clear and timely documentation of advising interactions, outreach efforts, referrals, and student follow-up plans to support coordinated advising, case management, and student success.
• Use advising and student success platforms effectively including Banner/OASIS, Degree Works, Navigate/EAB, Slate, and Brightspace.
• Use caseload data, advising notes, and student progress indicators to identify student needs, support timely outreach, and help improve advising practices within the Center.

Campus Engagement and Collaboration

• Support student transition and success initiatives including orientation, registration events, accepted student programs, open houses, workshops, and other College events.
• Serve as a liaison to assigned academic departments by maintaining regular communication with faculty, chairs, and academic staff regarding degree requirements, curriculum updates, registration issues, student needs, and advising practices.
• Participate in staff meetings, trainings, committees, and other Center initiatives; perform additional duties as assigned in support of student success, advising, retention, and completion.

The college particularly welcomes candidates with knowledge, skills and abilities that include:

• Commitment to diversity and university initiatives supportive of diversity and inclusion.
• Interest in participating in student-centered service activities.
• Desire to apply expertise in promoting civic engagement with the College's many community partners.

Requirements:

MINIMUM QUALIFICATIONS:

• Experience advising, coaching, mentoring, teaching, counseling, or supporting individuals in an educational, nonprofit, community-based, or student-facing setting.
• Knowledge of student success strategies and common student concerns such as study skills, time management, college adjustment, and navigating academic challenges.
• Strong interpersonal, communication, organizational, and problem-solving skills with the ability to build effective working relationships across the College.

PREFERRED QUALIFICATIONS:

• Master's degree in higher education, student affairs, counseling, social work, education, or a related field.
• One to three years of experience in academic advising, student success, student services, admissions, tutoring, residence life, nonprofit case management, or related support work.
• Experience with Banner, Degree Works, CRM Advise, EAB Navigate, Slate, or comparable student success platforms.
• Knowledge of SUNY General Education requirements, academic policies, registration processes, transfer credit practices, and financial aid considerations.
• Experience supporting first-year, transfer, first-generation, low-income, historically underserved, and/or students navigating academic, financial, personal, or systemic barriers to success.

Additional Information:

This is a full-time UUP position.

• For the first 10 working days, beginning Friday, August 14, 2026,and ending Thursday, August 27, 2026, applications will be limited to UUP Farmingdale.

The State University of New York offers excellent fringe benefits including health insurance options and retirement plans.

Visit ourWhy Work at FSC page to learn more about FSC and the total rewards we offer.

VISA SPONSORSHIP IS NOT AVAILABLE FOR THIS POSITION

The Consumer Information web page can be viewed at the following link

This page describes various services, information and statistics on many different aspects of the College's operations.

Farmingdale State College's commitment to inclusive excellence is an important part of our mission of public education and our culture. At Farmingdale State College, we continue to work on building a community that supports freedom, mutual respect, and civility. We seek others who support these values of diversity and inclusiveness and candidates of all diverse backgrounds who wish to participate in our cultural aspirations are welcome and encouraged to apply.

The College is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, color, national origin, religion, creed, age, disability, sex, gender identity, sexual orientation, familial status, pregnancy, predisposing genetic characteristics, military status, domestic violence victim status or any other legally protected status.