Application Specialist

FCA Family & Children’s Association; Village of Farmingdale (NY); On-site; USD 50,000 - 80,000; Full time

Benefits offered by this job

Health Insurance Options

Retirement Plans

Diversity and Inclusion Initiatives

Job summary

An established industry player is seeking an Application Specialist to manage and support critical technology systems at a leading college. This role involves collaborating with various departments to implement electronic forms and support systems, ensuring efficient workflows and user training. The ideal candidate will have a strong background in technology management, excellent troubleshooting skills, and a commitment to diversity and inclusion. Join a vibrant community that values civic engagement and offers excellent benefits, including health insurance and retirement plans. This is a fantastic opportunity to make a meaningful impact in the educational sector.

Qualifications

• 2+ years experience managing technology systems and data analysis tools.
• Excellent troubleshooting skills and ability to resolve technical issues.

Responsibilities

• Oversee design and implementation of electronic forms and workflows.
• Provide technical support for technology systems and training.

Skills

Troubleshooting Skills

Data Extraction

Organizational Skills

Collaboration

Self-motivation

Education

Bachelor's degree in Information Technology

Bachelor's degree in Computer Science

Tools

SoftDocs

Etrieve

Microsoft Forms

KnowBe4

Carousel Tightrope

Microsoft PowerBI

Job description

Farmingdale State College is a recognized leader in applied learning. With over 10,000 students, FSC is the State University of New York's largest college of applied science and technology, with 96% of graduates working in New York State and 75% working on Long Island. Farmingdale prepares emerging leaders in the growing technology, engineering, business and health care fields.

Farmingdale State College is committed to inclusivity and excellence as part of our mission and culture. The College has received the 2022, 2023 and 2024 Higher Education Excellence in Diversity (HEED) Award. We seek candidates of all backgrounds who embrace these values and the broader mission of public higher education.

The College is increasingly focused on expanding student engagement. In addition to the highly successful NCAA Division III athletic program, Esports, and an extensive array of student clubs and organizations give FSC a strong culture of civic responsibility.

Job Description:

The Application Specialist will play a key role in managing and supporting a variety of technology systems critical to Farmingdale State College's (FSC) operations. This position involves working collaboratively with departments to manage implementing electronic forms, Campus Visual Bulletin Board (VBB) system, and employee training.

The Application Specialist will also provide technical support for these platforms, utilize Business Intelligence (BI) systems for data extraction and reporting, and offer basic virtual meeting support. The Specialist should have the ability to work both independently and as part of a team, fulfilling the following core responsibilities:

• Oversee the design and implementation of electronic forms and workflows by collaborating with campus departments to meet specific requirements, optimizing workflow efficiency, and providing technical support to resolve issues.
• Oversee the Campus Visual Bulletin Board (VBB) system by managing content submissions and updates, collaborating with departments for clear and accessible content, and maintaining hardware functionality through regular system audits.
• Oversee and deploy training campaigns, collaborating with departments to tailor materials and timelines to their needs, ensuring proper rollout and alignment with organizational objectives.
• Extract and transform data from the workflow system, collaborating with campus departments to identify key metrics and create customized dashboards and reports for their analysis and reporting needs.
• Train and support faculty and staff in appointments/scheduling system(s), ensuring user proficiency and resolving scheduling conflicts, technical glitches, and system errors through Helpdesk assistance.
• Offer basic support with virtual meeting setup for campus conferences, collaborating with departments and networking teams as needed.
• Manage initiatives with limited supervision.

The college particularly welcomes candidates with knowledge, skills and abilities that include:

• Commitment to diversity and university initiatives supportive of diversity and inclusion.
• Interest in participating in student-centered service activities.
• Desire to apply expertise in promoting civic engagement with the College's many community partners.

Requirements:

MINIMUM QUALIFICATIONS:

• Bachelor's degree in Information Technology, Computer Science, or a related field.
• Two or more years of experience in managing technology systems, including content management platforms, form design, or data analysis tools.
• Experience collaborating with cross-functional teams to design and implement workflows or manage training programs.
• Excellent troubleshooting skills with the ability to resolve technical issues efficiently.
• Proficiency in data extraction, management, and reporting tools.
• Self-motivated with the ability to manage multiple initiatives independently and with limited supervision.
• Outstanding Organizational Skills to lead day to day operational activities.
• Uncompromising Ethics and Confidentiality.

PREFERRED QUALIFICATIONS:

• Experience with SoftDocs, Etrieve and Microsoft Forms.
• Experience with KnowBe4.
• Experience with Carousel Tightrope.
• Experience with Microsoft PowerBI.
• Graduate of Farmingdale State College.

Additional Information:

This is a full-time UUP position.

• For the first 10 working days, beginning Friday, February 14, 2025, and ending Friday, February 28, 2025, applications will be limited to UUP Farmingdale.
• CLOSING DATE FOR RECEIPT OF APPLICATIONS: Saturday, March 15, 2025.

The State University of New York offers excellent fringe benefits including health insurance options and retirement plans.

Visit our Why Work at FSC page to learn more about FSC and the total rewards we offer.

VISA SPONSORSHIP IS NOT AVAILABLE FOR THIS POSITION.

The Consumer Information web page can be viewed at the following link. This page describes various services, information and statistics on many different aspects of the College's operations.

Farmingdale State College's commitment to inclusive excellence is an important part of our mission of public education and our culture. At Farmingdale State College, we continue to work on building a community that supports freedom, mutual respect, and civility. We seek others who support these values of diversity and inclusiveness and candidates of all diverse backgrounds who wish to participate in our cultural aspirations are welcome and encouraged to apply.

The College is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, color, national origin, religion, creed, age, disability, sex, gender identity, sexual orientation, familial status, pregnancy, predisposing genetic characteristics, military status, domestic violence victim status or any other legally protected status.

Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at [phone] or via email at [e-mail].

Application Instructions:

Interested candidates may apply by clicking on the "Apply Now" link at the top or bottom of this page. The following documents are required for all positions:

• Resume/C.V.

Only applications made through Farmingdale's electronic application system will be accepted. Once you successfully apply you will receive an email as confirmation. Returning applicants may login to their Farmingdale State College Careers Account to apply for this position. See the FAQ for using our online system. Please contact us if you need assistance applying through this website.