Academic Advisor I: Student Success & Remote-Eligible

Regent University; Virginia Beach (VA); Hybrid; USD 36,000 - 44,000; Full time

Benefits offered by this job

Health insurance

Tuition incentives

Retirement plans

Paid time off

Job summary

Regent University in Virginia Beach is seeking an Academic Advisor I to support graduate and undergraduate students from acceptance through graduation. The role operates Mon-Fri, 9am-6pm, with the Virginia Beach location and some remote capability for weather-related issues.

The position emphasizes proactive, professional advising, collaboration with the Registrar, and involvement in training to ensure adherence to university policies.

Qualifications

• Bachelor's degree or 60 college credits.
• Experience in college-level academic advising preferred.
• Proven track record of excellent customer service.
• Ability to use CRM and Microsoft Office and enrollment systems.

Responsibilities

• Provide academic advising and mentoring for all students.
• Advise on transfer credits, course selection, and degree requirements.
• Process academic forms (petitions, add/drop, readmission, withdrawal) per policy.
• Conduct pre-degree clearance audits and final degree clearance advising.
• Coordinate with Registrar's Office on credits and transcripts.
• Educate students about programs, services, and university resources.
• Monitor academic progress and holds, and assist with student success workshops.

Skills

Customer service

Process management

Multitasking

Typing speed 40 WPM

Education

Bachelor's degree or 60 credits

Tools

CRM systems

Microsoft Suite

Canvas

Cognos

Degree Works

Phone systems

Job description

Regent University in Virginia Beach is seeking an Academic Advisor I to support graduate and undergraduate students from acceptance through graduation. The role operates Mon-Fri, 9am-6pm, with the Virginia Beach location and some remote capability for weather-related issues.

The position emphasizes proactive, professional advising, collaboration with the Registrar, and involvement in training to ensure adherence to university policies.