Advisor Performance Coach - Real-Time Coaching & Training

Regent University; Virginia Beach (VA); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Health & Disability insurance

Flexible spending accounts

Tuition incentives

Retirement plans

Time off

Job summary

Regent University seeks an Advising Team Coach in Virginia Beach to lead coaching for school advisors and drive performance against metrics. You will monitor data, review calls, and provide real-time guidance with the Director to ensure weekly goals are met.

You will develop targeted training, analyze performance gaps, and deliver feedback in one-on-one and group sessions, while modeling Christian professionalism and Regent’s values of Excellence, Innovation, and Integrity.

Qualifications

• Bachelor's degree required.
• 6+ months in Enrollment Management or equivalent.
• Excellent written and verbal communication skills.
• Proven ability to coach and motivate a team to meet performance metrics.
• Ability to remain level-headed in a high-pressure environment.
• Commitment to Regent’s core values: Excellence, Innovation, Integrity.

Responsibilities

• Coaches a specific team of Advisors to meet performance goals.
• Develops training materials and activities to improve knowledge and service.
• Analyzes data, identifies gaps, and provides real-time feedback.
• Documents daily, weekly, and monthly feedback with action plans.
• Models professional standards and Christian professionalism.

Skills

Excellent written and verbal comms

Coach/motivate team to metrics

Remain level-headed under pressure

Problem-solving/analytical skills

Commitment to Regent values

Education

Bachelor's Degree

6+ Months Enrollment Management experience

Job description

Regent University seeks an Advising Team Coach in Virginia Beach to lead coaching for school advisors and drive performance against metrics. You will monitor data, review calls, and provide real-time guidance with the Director to ensure weekly goals are met.

You will develop targeted training, analyze performance gaps, and deliver feedback in one-on-one and group sessions, while modeling Christian professionalism and Regent’s values of Excellence, Innovation, and Integrity.