Academic Evaluator

Regent University; Virginia Beach (VA); On-site; USD 38,000 - 43,000; Full time

Benefits offered by this job

Health insurance

Flexible spending accounts

Tuition incentives

Retirement plans

Time off

Job summary

Regent University in Virginia Beach is seeking an Academic Evaluator to support retention efforts by providing high-level administrative and academic assistance to the advising team. You will research and process complex student matters such as petitions, readmission applications, and escalated advising issues, coordinating with faculty and registrars.

This role requires a Bachelor's degree and 2–3 years in academic advising or related field, strong organizational and communication skills, and

Qualifications

• Bachelor's degree required.
• 2–3 years of experience in academic advising, student services, higher education administration, or a related field.
• Ability to interpret academic policy, degree requirements, and curriculum structures across disciplines.
• Excellent organization and communication skills; attention to detail.

Responsibilities

• Acquire and maintain expert-level knowledge of Regent University’s programs, policies, and advising procedures.
• Support the advising team by researching complex tasks and coordinating with faculty, deans, and registrars to facilitate petitions and readmission processes.
• Perform student record audits and milestone reviews in collaboration with academic advisors and leadership.
• Develop knowledge of student resources and institutional processes to support petition reviews and evaluations.

Skills

Organizational skills

Communication skills

Interpersonal abilities

Policy interpretation

Time management

Education

Bachelor's degree

Tools

CRM platforms

Microsoft Office Suite

Canvas LMS

Cognos

Degree Works

Phone systems

Job description

The Academic Evaluator supports Regent University's retention efforts by providing high-level administrative and academic assistance to the advising team. Operating behind the scenes, this role researches and processes complex student matters such as academic petitions, readmission applications, and escalated advising issues. The position works closely with faculty, deans, program chairs, and the Registrar’s Office to ensure accurate application of university policies and school-specific program requirements.

Work Location:Virginia Beach, VA

Salary: $38,00-43,000 annually

Essential duties:

• Acquire and maintain expert-level knowledge of Regent University’s undergraduate, graduate, and doctoral programs, including school-specific academic policies, program content, course sequences, advising procedures, and foundational financial aid processes such as FAFSA requirements, SAP appeals, and verification to effectively support academic advisors and coordinate with appropriate internal departments.
• Support the academic advising team by researching complex advising tasks and serving as a liaison with academic leadership including deans, program chairs, and faculty to facilitate the academic petition process through timely communication, accurate documentation, and consistent policy interpretation.
• Support recurring retention and academic progress initiatives by performing student record audits for graduation eligibility, dissertation and thesis readiness, and other milestone reviews in coordination with academic advisors and school leadership.
• Develop and maintain working knowledge of student-related resources including intake protocols, transfer procedures, licensure guidelines, academic support services, and institutional processes to support accurate petition review, readmission evaluation, and milestone audit completion.

Qualifications:

• Bachelor's degree required
• 2–3 years of experience in academic advising, student services, higher education administration, or a related field

Candidates must have:

• Strong organizational skills, attention to detail, and excellent communication and interpersonal abilities with the capacity to establish rapport
• Demonstrated ability to interpret academic policy, degree requirements, and curriculum structures across a variety of academic disciplines
• Must be motivated, coachable, and effective in a production-driven work environment
• Ability to work a flexible schedule that may include days, evenings, and weekends including occasional Saturdays
• Reliable transportation to travel to and from work in a timely manner
• Competent in or able to be trained on relevant systems including CRM platforms, Microsoft Suite, Canvas, Cognos, Degree Works, and phone systems, with the ability to multi-task and type at least 40 WPM
• Commitment to Regent’s core values of Excellence, Innovation, and Integrity

Regent University does not discriminate in employment in its programs or activities on the basis of race, color, national or ethnic origin, sex, disability, age or veteran status. For full Non-Discrimination Policy click here.

Benefits

• health, life and disability insurance
• flexible spending accounts
• tuition incentives
• fully vested retirement plans
• life and disability insurance options, time off, and more
• All regular faculty and staff serving at Regent and working a minimum of 30 hours per week will receive an attractive benefits package.