Academic Advisor I - JSOM

The University of Texas at Dallas; Richardson (TX); On-site; USD 42,000 - 52,000; Full time

Job summary

The University of Texas at Dallas is seeking an Academic Advisor I to join the Jindal School of Management (JSOM). You will collaborate with advisors, program directors, deans, and faculty to guide JSOM students on degree requirements and assist with course registration and student records.

You will also support new student orientation and serve as the initial contact for inquiries, while coordinates with departments for complex questions. On-site work is required at Richardson, TX.

Qualifications

• Bachelor’s degree required.
• Experience in academic advising or higher education setting preferred.
• Ability to maintain confidentiality of student information.
• Strong written and verbal communication skills.
• Ability to work effectively in a team environment.

Responsibilities

• Collaborate with advisors, directors, deans, and faculty to guide JSOM students on degree requirements.
• Assist students with course registration and maintaining student records.
• Support new student orientation activities and serve as first point of contact for inquiries.
• Provide guidance on academic requirements and navigating university systems.
• Participate in training and professional development and share information with staff.

Skills

Team collaboration

Advising

Communication skills

Interpersonal skills

Education

Bachelor’s degree

Tools

PeopleSoft

OnBase

StudentBook

Microsoft Office

Job description

The University of Texas at Dallas has an excellent opportunity for individuals seeking to join our team as an Academic Advisor I in the Jindal School of Management ( JSOM ).

In this role, the advisor will collaborate with fellow advisors, program directors, deans, and faculty to guide JSOM students on degree program requirements. Responsibilities include assisting students with course registration, creating and maintaining student records, and supporting new student orientation activities.

As a member of the Advising Office welcome team, the advisor will serve as the initial point of contact for students, responding to general inquiries and directing more complex questions to the appropriate departments. Additional duties may be assigned as needed.

Minimum Education and Experience

Bachelor’s degree in related field.

Preferred Education and Experience

Other Qualifications

To the extent this position requires the holder to research, work on, or have access to critical infrastructure as defined in Section 117.001(2) of the Texas Business and Commerce Code, the ability to maintain the security or integrity of the critical infrastructure is a minimum qualification to be hired and to continue to be employed in the position.

Essential Duties and Responsibilities

Supports the planning and delivery of academic advising services aimed at helping students explore and achieve their educational goals. Works under general supervision and within established guidelines to assist students in understanding academic requirements and navigating university systems.

Essential Duties and Responsibilities:

• Collaborates effectively with administrators, faculty, staff, and students across various campus offices to address the academic advising needs of individuals and groups.
• Advises students on the development of educational plans, university policies, and available resources.
• Reviews and analyzes student records in preparation for appointments or walk-ins; responds to student emails in a timely and professional manner.
• Understands and interprets academic requirements and options both within a specific area and across other campus departments to support students in pursuing their academic interests.
• Participates in training sessions and professional development workshops, shares relevant information with staff, and engages in student success initiatives.

Knowledge, Skills, and Abilities:

• Demonstrates the ability to work effectively as a team member.
• Possesses knowledge and understanding of university policies and procedures, academic requirements, and campus resources.
• Capable of using multiple computer systems, including PeopleSoft, OnBase, StudentBook, and Microsoft Office.
• Able to assess students’ needs and make appropriate referrals while maintaining the confidentiality of student records.
• Exhibits strong written, verbal, and interpersonal communication skills, along with strong organizational and management abilities.

Preference will be given to Internal Applicants

Physical Demands and Working Conditions

Physical Activities

Working Conditions

Additional Information

Work Notice: Work will be performed on-site and in person.

Special Instructions Summary

1) All employees serve as a representative of the University and are expected to display respect, civility, professional courtesy, consideration of others and discretion in all interactions with members of the UT Dallas community and the general public. 2) The University of Texas at Dallas is committed to providing an educational, living, and working environment that is welcoming, respectful, and inclusive of all members of the university community. UT Dallas does not discriminate on the basis of race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, national origin, disability, genetic information, or veteran status in its services, programs, activities, employment, and education, including in admission and enrollment. The University is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities. To request reasonable accommodation in the employment application and interview process, contact the ADA Coordinator. For inquiries regarding nondiscrimination policies, contact the Title IX Coordinator.

Supplemental Questions

Required fields are indicated with an asterisk (*).

Required Documents

• Resume
• Cover Letter/Letter of Application

Optional Documents

• Veteran Employment Preference - Form DD-214

Human Resources,
800 West Campbell Road, AD3.418
Richardson,
TX 75080-3021