Student Success Advisor I: Academic Guidance & Orientation

University of Texas at Dallas; Richardson (TX); On-site; USD 41,000 - 50,000; Full time

Job summary

The University of Texas at Dallas in Richardson is seeking an Academic Advisor I in the Jindal School of Management (JSOM). You will help guide students on degree requirements and assist with course registration, while maintaining accurate student records and supporting orientation activities.

As the first point of contact for inquiries, you will coordinate with faculty and other offices, and refer complex questions as needed.

Qualifications

• Bachelor's degree in related field.
• To the extent this position requires the holder to research, work on, or have access to critical infrastructure as defined in Section 117.001(2) of the Texas Business and Commerce Code, the ability to maintain the security or integrity of the critical infrastructure is a minimum qualification to be hired and to continue to be employed in the position.

Responsibilities

• Collaborates effectively with administrators, faculty, staff, and students across various campus offices to address the academic advising needs of individuals and groups.
• Advises students on the development of educational plans, university policies, and available resources.
• Reviews and analyzes student records in preparation for appointments or walk-ins; responds to student emails in a timely and professional manner.
• Understands and interprets academic requirements and options both within a specific area and across other campus departments to support students in pursuing their academic interests.
• Participates in training sessions and professional development workshops, shares relevant information with staff, and engages in student success initiatives.

Skills

Team player

Policies & procedures

Student records

Communication skills

Organizational skills

Education

Bachelor's degree in related field

Tools

PeopleSoft

OnBase

StudentBook

MS Office

Job description

The University of Texas at Dallas in Richardson is seeking an Academic Advisor I in the Jindal School of Management (JSOM). You will help guide students on degree requirements and assist with course registration, while maintaining accurate student records and supporting orientation activities.

As the first point of contact for inquiries, you will coordinate with faculty and other offices, and refer complex questions as needed.