Academic Advisor - Academic Support Center

The University at Albany, State University of New York; City of Albany (NY); On-site; USD 51,435 - 62,866; Full time

Job summary

The University at Albany, State University of New York, is seeking an Academic Advisor to support undergraduate students from admission to graduation. This role requires strong interpersonal and communication skills to provide personalized support.

With responsibilities including advising students, monitoring academic progress, and collaborating with faculty, this full-time position is crucial for enhancing student success. The ideal candidate will possess a Bachelor’s degree and should demonstrate a commitment to diversity and equity.

Qualifications

• Strong interpersonal, written, and oral communication skills.
• Ability to work with a culturally diverse population.
• Demonstrated ability to develop inclusive and equitable relationships.

Responsibilities

• Serving as a primary advisor for a cohort of students.
• Monitoring academic progress and communicating with students.
• Assisting students with changing majors and evaluating academic standing.

Skills

Interpersonal skills

Communication skills

Cultural competency

Advising skills

Education

Bachelor’s degree

Job description

Location: Albany, NY

Category: Professional

Job Type: Full-time

Posted On: Tue May 19 2026

The University at Albany has implemented a campus‑wide student success model aligning current advising structures, strengthening campus coordination and collaboration, and providing holistic and personalized support for students from admission to graduation. In furtherance of this mission, the Academic Support Center is seeking innovative and student‑centered academic advisors to support the University’s student success model. University advisors are responsible for providing academic advisement to approximately 300 undergraduate students throughout their academic careers. This student‑oriented position works closely with students to develop individual success strategies while collaborating closely with campus colleagues to identify potential academic roadblocks and engage in proactive problem solving to address those issues.

The successful candidates must be familiar with developmental and pro‑active advising models, have a commitment to student‑centered advisement, and be comfortable using information technology to assist in advisement. This is a calendar‑year position, and participation is required in all summer orientation sessions.

Primary Responsibilities

• Serving as a primary advisor for a cohort of students from admission to graduation.
• Monitoring academic progress and communicating with students about university requirements.
• Assisting students when changing majors, reviewing new degree requirements, and evaluating impact on academic standing and trajectory implications.
• Coordinating a student’s success team and proactively initiating intervention strategies when additional support or referral is needed.
• Providing targeted and strategic interventions based on a unique understanding of the individual student.
• Approaching each student recognizing their complex set of issues and concerns that shape their academic pathway.
• Connecting with students on a regular basis to build and maintain rapport, serving as the first point of contact to ensure questions are answered and concerns are resolved.
• Collaborating with advising team, faculty and other University departments to enhance student success and coordinate support services.
• Remaining current on best practices in advising student success and providing support to the University community as appropriate.
• Other reasonable duties as assigned.

Functional and Supervisory Relationships

• Reports to an Assistant Director within the Academic Support Center.
• Supervises the following positions: N/A.
• May supervise employees as assigned (if no direct reports at time of filling position).

Job Requirements

• Strong interpersonal, written, and oral communication skills.
• Ability to work with a culturally diverse population.
• Demonstrated ability to develop inclusive and equitable relationships within a diverse campus community.
• Demonstrated ability to support diversity, equity, access, inclusion, and belonging relative to the role.
• Bachelor’s degree from a college or university accredited by the U.S. Department of Education or an internationally recognized accrediting organization.
• One year of professional experience or relevant graduate‑level employment with a college student population.
• Experience in providing academic and personal advisement or case management and outreach to support students in meeting educational or career goals, specifically with students in transition or on academic probation.

Preferred Qualifications

• Two or more years of professional academic advising experience.
• Master’s degree from a college or university accredited by the U.S. Department of Education or an internationally recognized accrediting organization.
• Experience working with special populations including pre‑health, international, transfer and/or historically excluded populations of students.
• Proficiency in Spanish or another non‑English language (preferred).

Working Environment

• Typical office environment.

Professional Rank and Salary Grade

Academic Advisor, SL3, $57,151.

Special Note

Visa sponsorship is not available for this position. If you currently need sponsorship or will need it in the future to maintain employment authorization, you do not meet eligibility requirements. UAlbany is not an E-Verify employer.

The University at Albany is an Equal Opportunity/AA/IRCA/ADA Employer.