Academic Success Coach and Counselor

Inside Higher Ed; Albany (GA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical and major medical insurance

Group life insurance

Tuition Assistance Program

Job summary

A university in Georgia is seeking an Academic Success Coach and Counselor to assist graduate students in their academic achievement and professional development. This role involves providing personalized coaching, academic advising, and addressing barriers to success. The ideal candidate will hold a Master's degree and have at least two years of experience guiding graduate students. A commitment to fostering an inclusive learning environment is essential. Benefits include comprehensive health insurance and participation in the retirement system.

Qualifications

• Minimum of two years of experience supporting graduate-level students in higher education or a related academic setting.
• Demonstrated ability to provide academic advising and coaching to diverse student populations.
• Knowledge of graduate education processes, challenges, and support strategies.
• Strong interpersonal, communication, and problem-solving skills.
• Knowledge of graduate education processes, challenges, and support strategies.

Responsibilities

• Provide individualized academic coaching for graduate students.
• Counsel students on graduate academic policies and degree requirements.
• Identify and proactively engage at-risk graduate students.
• Collaborate with program coordinators, financial aid, and faculty advisors to build supports.
• Facilitate workshops on stress management, scholarly writing, and career development.
• Monitor progress and maintain records in CRM systems.
• Refer students to university and external resources for support.
• Support onboarding, orientation, and transition programs for grads.

Skills

Interpersonal skills

Communication skills

Problem-solving skills

Critical thinking abilities

Education

Master's degree in Counseling, Higher Education, Psychology, or a related field

PhD in Counseling / Higher Education / related field

Tools

CRM software

Job description

Academic Success Coach and Counselor

Job Title: Academic Success Coach and Counselor

Location: Albany State Rec. Location

Regular/Temporary: Regular

Full/Part Time: Full-Time

Job ID: 289768

About Us

Albany State University is a fully accredited senior unit of the University System of Georgia. Employees receive benefits provided by the University System of Georgia, including, but not limited to, medical and major medical insurance, group life insurance, participation in the Georgia Teachers' Retirement System, Optional Retirement Plan (Faculty and exempt employees only), Social Security and Tuition Assistance Program after six months of employment.

Job Summary

The Graduate Academic Success Coach and Counselor supports the academic achievement and professional development of graduate students by providing holistic advising, coaching, and support services. This position is responsible for assisting graduate students with academic planning, addressing barriers to success, and implementing personalized strategies to promote retention, progression, and timely graduation.

Sponsorship is not available for this position.

Responsibilities

• Provide individualized academic coaching for graduate students to support goal setting, time management, research planning, and academic performance.
• Counsel students on graduate academic policies, thesis/dissertation process, and degree requirements.
• Identify and proactively engage at‑risk graduate students using performance data and faculty referrals.
• Collaborate with graduate program coordinators, financial aid, faculty advisors, and student support services to develop holistic support plans.
• Facilitate workshops tailored to graduate student success, including topics such as stress management, scholarly writing, and career development.
• Monitor graduate student progress and maintain records in CRM systems.
• Refer students to appropriate university and external resources for academic, personal, or professional support.
• Support graduate students onboarding, orientation, and transition programs.

Required Qualifications

• Master's degree in Counseling, Higher Education, Psychology, or a related field.
• Minimum of two years of experience supporting graduate-level students in higher education or a related academic setting.
• Demonstrated ability to provide academic advising and coaching to diverse student populations.
• Strong interpersonal, communication, and problem‑solving skills.
• Knowledge of graduate education processes, challenges, and support strategies.

Preferred Qualifications

• PhD in Counseling, Higher Education, Psychology, or a related field.

Salary

Salary is commensurate with education and experience.

Required Documents to Attach

• Cover letter.
• Resume.
• Unofficial transcripts.
• A list of at least 3 professional references with their contact information.

Knowledge, Skills, & Abilities

• Excellent interpersonal and communication skills with the ability to build a rapport and establish trust with students.
• Strong problem‑solving and critical‑thinking abilities.
• Ability to work collaboratively with faculty, staff, and stakeholders to support student success.

Contact Information

For more information or questions about a job posting, please contact the Office of Human Resources at [phone], or by email at [e-mail]. For technical support, please call the USG Service Desk at [phone], or by email at [e-mail].

Equal Employment Opportunity

Albany State University is an Equal Employment Opportunity Employer. The University is committed to maintaining a fair and respectful environment for living, working, and studying. To that end, and in accordance with federal and state law, Board of Regents policy, and University policy, the University prohibits harassment of or discrimination against any person because of race, color, sex (including sexual harassment, pregnancy, and medical conditions related to pregnancy), sexual orientation, gender identity, gender expression, ethnicity or national origin, religion, age, genetic information, disability, or veteran or military status by any member of the ASU Community on campus, in connection with a University program or activity, or in a manner that creates a hostile environment for members of the ASU community.

For questions or more detailed information regarding this policy please contact the Albany State University Office of Human Resources at [phone]. For individuals requiring disability-related accommodations for participation in any event or to obtain print materials in an alternative format, please contact the Disability Resource Center at 229-500-3442.

Conditions of Employment

All selected candidates are required to successfully pass a Background Check review prior to starting with Albany State University.

Certain positions may also require the selected candidate to submit to or have:

• a credit check completed for "Positions of Trust" and/or approved departmental purchase card usage
• a motor vehicle report for positions that require driving an Albany State University vehicle
• a successful pre‑employment drug test