Academic Advising & Student Services Manager

University of Illinois Urbana-Champaign; Urbana (IL); On-site; USD 48,000 - 64,000; Full time

Job summary

University of Illinois Urbana-Champaign is seeking an experienced administrator to coordinate student standing processes and manage related communications within the Academic Advising Office. The role involves handling end-of-term actions, re-entry procedures, and withdrawal support, while liaising with the Undergraduate Programs Office.

The position also includes supervising a staff member, coordinating advising team logistics, and disseminating important policy updates to students across

Responsibilities

• Coordinate end-of-term drop/probation: process notices, petitions, committee meetings, and document decisions.
• Maintain department records and distribute notifications via Secure Message Delivery.
• Manage the re-entry process (Petition for re-entry, Letter of Intent to Re-enter) and related standing procedures.
• Serve as primary contact to students and staff for withdrawal processes; liaison with Undergraduate Programs Office.
• Provide direct support, supervise and train the Office Support Associate; handle escalations.
• Disseminate mass communications to Grainger Engineering students about policies, holds, deadlines, etc.
• Back up the [e-mail] inbox and coordinate unit regulations.
• Plan, organize, assign, and review work of administrative staff and participate in their selection/training.

Job description

University of Illinois Urbana-Champaign is seeking an experienced administrator to coordinate student standing processes and manage related communications within the Academic Advising Office. The role involves handling end-of-term actions, re-entry procedures, and withdrawal support, while liaising with the Undergraduate Programs Office.

The position also includes supervising a staff member, coordinating advising team logistics, and disseminating important policy updates to students across