Academic Advising Operations Lead

Dr. Robert K. Jabs School of Business; Riverside (CA); On-site; USD 42,000 - 62,000; Full time

Job summary

California Baptist University seeks a Coordinator of Academic Advising to manage front-office operations, welcome students, and support advising programs. You will handle communications, schedule appointments for Student Success Coaches, and ensure smooth office workflows.

The role involves supervising student workers, coordinating events, and assisting with data tracking and reporting to promote student success and timely academic progress.

Qualifications

• Strong organizational and time-management abilities.
• Excellent communication and customer-service orientation.
• Proficient use of standard office software and data entry.
• Ability to manage multiple tasks with attention to detail.

Responsibilities

• Front desk and visitor services for the Academic Advising office at California Baptist University.
• Answer calls and emails; route inquiries and promote advising resources.
• Coordinate appointment scheduling for Student Success Coaches.
• Supervise student workers and coordinate their schedules.
• Support advising initiatives, events, and office projects.
• Maintain records, prepare routine communications, and assist with reports.

Skills

Organizational skills

Telephone etiquette

Communication skills

Multitasking

Education

High school diploma or GED

Tools

Microsoft Office

Job description

California Baptist University seeks a Coordinator of Academic Advising to manage front-office operations, welcome students, and support advising programs. You will handle communications, schedule appointments for Student Success Coaches, and ensure smooth office workflows.

The role involves supervising student workers, coordinating events, and assisting with data tracking and reporting to promote student success and timely academic progress.