ABA Patient Intake Specialist: Compassionate & Detail‑Oriented

Kaleidoscope ABA Therapy Services; Northern (KY); Hybrid; USD 26,000 - 30,000; Full time

Benefits offered by this job

Health Insurance

Paid Time Off

Life Insurance

401k with match

Job summary

Kaleidoscope ABA is seeking a Patient Intake Specialist to guide clients through the intake process, verify insurance, gather documents, and submit authorizations. This role emphasizes empathy, accuracy, and clear communication by phone to support families of children with autism.

Hours are 8:30a–5:00p, full-time, with compensation of $19.00–$22.00 per hour. The company offers comprehensive benefits and a supportive team environment in Bryn Mawr, PA.

Qualifications

• Bachelor's Degree or equivalent work experience.
• 3 years of insurance verification in medical field.
• Experience building and retaining rapport with patients over the phone.
• Excellent customer service, time management, and organizational skills.
• A high level of attention to detail.
• Comfortable with extensive work on the phone.

Responsibilities

• Assist families in securing services by verifying insurance benefits, gathering intake documentation, and submitting authorizations.
• Function as a liaison between staff and families, ensuring paperwork is current and authorizations are renewed on time.
• Provide excellent customer service, helping clients navigate the process with confidence and clarity.
• Maintain compliance with insurance requirements, ensuring accurate submissions and renewals.
• Communicate effectively with clients, staff, and insurance companies ensure optimum services.
• Offer administrative support to team members as needed to keep operations running smoothly.

Skills

Insurance verification

Patient intake

Customer service

Time management

Education

Bachelor's degree or equivalent

Job description

Kaleidoscope ABA is seeking a Patient Intake Specialist to guide clients through the intake process, verify insurance, gather documents, and submit authorizations. This role emphasizes empathy, accuracy, and clear communication by phone to support families of children with autism.

Hours are 8:30a–5:00p, full-time, with compensation of $19.00–$22.00 per hour. The company offers comprehensive benefits and a supportive team environment in Bryn Mawr, PA.