Compassionate Patient Intake Coordinator

United Care Applied Behavioral Analysis PLLC; New York (NY); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Competitive pay

Brooklyn office

Growth opportunities

Job summary

United Care ABA is a fast-growing startup delivering ABA therapy services to children and families. The Patient Intake Coordinator role offers the opportunity to be part of a mission-driven team from the ground up—helping families access care quickly and compassionately.

You’ll be one of the first points of contact for new families, gathering required documentation and coordinating with internal teams to ensure assessments and authorizations happen on time.

Qualifications

• Prior experience in intake coordination, patient services, or healthcare administration (ABA experience a plus).
• Strong communication skills on phone, email, and text.

Responsibilities

• Guide families through the intake process from first call to start of services.
• Send and track intake packets, follow up on missing documents, and ensure paperwork is complete.
• Check insurance eligibility and coordinate internal steps for BCBA assessments.
• Communicate with families regularly to provide updates and support during onboarding.
• Troubleshoot delays and elevate issues to keep the intake pipeline moving.

Skills

Intake coordination

Healthcare administration

Strong communication

Attention to detail

Bilingual Spanish (plus)

Job description

United Care ABA is a fast-growing startup delivering ABA therapy services to children and families. The Patient Intake Coordinator role offers the opportunity to be part of a mission-driven team from the ground up—helping families access care quickly and compassionately.

You’ll be one of the first points of contact for new families, gathering required documentation and coordinating with internal teams to ensure assessments and authorizations happen on time.