Patient Intake Specialist

Kaleidoscope ABA Therapy Services; Northern (KY); Sur place; USD 26 000 - 30 000; Plein temps

Avantages offerts par ce poste

Health Insurance

Paid Time Off

Life Insurance

401k with match

Résumé du poste

Kaleidoscope ABA is seeking a Patient Intake Specialist to guide clients through the intake process, verify insurance, gather documents, and submit authorizations. This role emphasizes empathy, accuracy, and clear communication by phone to support families of children with autism.

Hours are 8:30a–5:00p, full-time, with compensation of $19.00–$22.00 per hour. The company offers comprehensive benefits and a supportive team environment in Bryn Mawr, PA.

Qualifications

• Bachelor's Degree or equivalent work experience.
• 3 years of insurance verification in medical field.
• Experience building and retaining rapport with patients over the phone.
• Excellent customer service, time management, and organizational skills.
• A high level of attention to detail.
• Comfortable with extensive work on the phone.

Responsabilités

• Assist families in securing services by verifying insurance benefits, gathering intake documentation, and submitting authorizations.
• Function as a liaison between staff and families, ensuring paperwork is current and authorizations are renewed on time.
• Provide excellent customer service, helping clients navigate the process with confidence and clarity.
• Maintain compliance with insurance requirements, ensuring accurate submissions and renewals.
• Communicate effectively with clients, staff, and insurance companies ensure optimum services.
• Offer administrative support to team members as needed to keep operations running smoothly.

Connaissances

Insurance verification

Patient intake

Customer service

Time management

Formation

Bachelor's degree or equivalent

Description du poste

Location: Bryn Mawr, PA 19010
Date Posted: 10/01/2026
Category: Operations
Education: HS Graduate/GED

Patient Intake Specialist

Kaleidoscope ABA

Join our established - and growing - organization as Kaleidoscope ABA looks for its newest addition to the team. The Patient Intake Specialist position is an integral part in Kaleidoscope ABA's mission to deliver therapeutic services to children with autism.

We are looking for a compassionate and detail-oriented Patient Intake Specialist to guide clients through our intake process, ensuring a smooth and supportive experience from start to finish. In this role, you will educate clients about our services, verify insurance, gather required documents, and submit authorizations.

The ideal ABA Intake Specialist candidate thrives on building rapport, demonstrating integrity, empathy, and expertise in insurance regulations. Strong time management and meticulous attention to detail are essential, as you will play a crucial role in setting the foundation for successful client care.

What you will do:

• Assist families in securing services by verifying insurance benefits, gathering intake documentation, and submitting authorizations.
• Function as a liaison between staff and families, ensuring paperwork is current and authorizations are renewed on time.
• Provide excellent customer service, helping clients navigate the process with confidence and clarity.
• Maintain compliance with insurance requirements, ensuring accurate submissions and renewals.
• Communicate effectively with clients, staff, and insurance companies ensure optimum services.
• Offer administrative support to team members as needed to keep operations running smoothly.

What you will bring to the team:

• Ability to create good rapport with new and existing clients and to gather data efficiently and effectively.
• Familiarity with health insurance, the authorization process, and working with insurance portals.
• Prior experience working as an ABA Intake Specialist is highly preferred.
• Excellent customer service, time management, and organizational skills.
• A high level of attention to detail.
• Exceptional written and verbal communication skills.
• Bachelor's degree preferred.
• Comfortable with extensive work on the phone.

Benefits & Advantages:

• Medical, Dental, and Vision Insurance through United Healthcare.
• Paid Time-Off, to include Vacation, Sick, and 8 Paid Holidays.
• Long-Term Disability and Life Insurance.
• 401k with a 6% match and a two-year vesting schedule.

Requirements:

• Bachelor's Degree or equivalent work experience.
• 3 years of insurance verification in medical field.
• Experience building and retaining rapport with patients over the phone.

Exposure to constant or intermittent sounds is sufficient to cause distraction. Considerable stress may occur at times due to the pressure of meeting service requirements. Hours of work: 8:30a to 5:00p; must fulfill the duties of the position regardless of the number of hours worked. Performing these duties on a full-time basis is an essential function of this position.

Compensation: $19.00 - $22.00 per hour

About the company:

Kaleidoscope ABA offers services that support child with autism. We provide integrated therapy that promotes learning and growth, developing individual potential and increasing social engagement and happiness.

Kaleidoscope ABA is an Equal Opportunity and Aff… We do not discriminate on the basis of any legally protected characteristics, including disabled and veteran status.