ABA Operations Director: Growth & Compliance

Blackbird Recruiting; Spring Valley (KY); Presencial; USD 100 000 - 150 000; Tempo integral

Resumo da oferta

Blackbird Recruiting in the United States seeks a Director of Operations (ABA) to lead daily operations across clinical, administrative, and billing teams. You will align workflows, improve efficiency, and support scalable growth for compliant ABA services.

Candidates should have 3–5+ years of operations leadership in ABA or healthcare, strong knowledge of payer requirements and CPT codes, and experience managing multi-department teams and practice management platforms.

Qualificações

• 3-5+ years of operations leadership in ABA, behavioral health, or healthcare.
• Strong understanding of ABA service delivery, CPT codes, authorizations, and payer requirements.
• Experience managing multi-department teams and cross-functional workflows.
• Proficiency with ABA practice management platforms (CentralReach, Rethink, AccuPoint, etc.).
• Excellent leadership, communication, and organizational skills.
• Ability to manage competing priorities in a fast-paced environment.

Responsabilidades

• Oversee daily operations across clinical, scheduling, intake, billing, and administrative departments.
• Ensure compliance with ABA industry standards, payer rules, documentation requirements, and state regulations.
• Develop and refine workflows that improve efficiency, reduce errors, and support scalable growth.
• Monitor key operational metrics such as staff productivity, client onboarding timelines, authorization status, and service delivery accuracy.
• Partner with Clinical Directors to ensure service quality, caseload balance, and proper staff allocation.
• Support revenue cycle processes by coordinating with billing and authorization teams to prevent service gaps and reduce denials.
• Lead hiring, onboarding, and performance management for operational staff.
• Implement systems, software, and processes that improve communication and operational consistency.
• Serve as a primary point of contact for escalated operational issues and problem-solving.
• Contribute to strategic planning, expansion initiatives, and organizational improvements.

Ferramentas

CentralReach

Rethink

AccuPoint

Descrição da oferta de emprego

Blackbird Recruiting in the United States seeks a Director of Operations (ABA) to lead daily operations across clinical, administrative, and billing teams. You will align workflows, improve efficiency, and support scalable growth for compliant ABA services.

Candidates should have 3–5+ years of operations leadership in ABA or healthcare, strong knowledge of payer requirements and CPT codes, and experience managing multi-department teams and practice management platforms.