ABA Clinic Operations Leader — Drive Impact

Action Behavior Centers; Glenview (IL); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

PTO & holidays

Student loan repayment

Maternity/paternity award

DoorDash benefit

Team celebrations

Student loan tuition discounts

Health insurance

401k matching

Job summary

Action Behavior Centers in Glenview, IL is seeking an Operations Manager to lead clinic operations and drive performance across multiple sites. You will oversee financials, safety and compliance while supporting families and clinicians in a high-engagement environment.

The role emphasizes KPIs, team leadership, and collaboration with admissions and clinical leadership to ensure quality outcomes for children with autism.

Qualifications

• At least 6 years of people management experience leading a large team of professionals across multiple sites and/or district management.
• Bachelor's or Masters degree preferred or considerable people management experience required.
• High EQ - we work with kids with developmental delays and their families.
• Strong and professional communication style among Department Leaders.
• An Impact Player who will give an amazing experience to all teammates & families! Someone who is never afraid to run to the fire and save the day!

Responsibilities

• Metrics & Financials: Monthly tracking of KPIs, Clinic Budgets and Team Performance.
• Community Engagement: Establish strong connections with families, providing education and guidance throughout the onboarding journey.
• Team Leadership: Attract, Engage & Retain 25-50 teammates who deliver on Clinical Excellence.
• Conduct Performance Evaluation, Corrective Actions and Development Plans.
• Plan Monthly & Quarterly Team Events and Celebrations.
• Clinical Outcomes: Partner with Clinic Admissions Associate, Clinical Director & Department Leaders on Operations Quality.

Skills

People management

Team leadership

Communication

High EQ

Education

Bachelor/Master degree

Job description

Action Behavior Centers in Glenview, IL is seeking an Operations Manager to lead clinic operations and drive performance across multiple sites. You will oversee financials, safety and compliance while supporting families and clinicians in a high-engagement environment.

The role emphasizes KPIs, team leadership, and collaboration with admissions and clinical leadership to ensure quality outcomes for children with autism.