ABA Clinic Operations Leader

Already autism health; Raleigh (NC); In loco; USD 65.000 - 90.000; Tempo pieno

Vantaggi offerti da questo lavoro

Paid Company Holidays

PTO

401K Retirement Plan

Medical, Dental and Vision

Health Savings Accounts

Short-Term and Long-Term Disability

Supplemental Life Insurance with Acci­

Death and Dismemberment Insurance

Descrizione del lavoro

Already Autism Health in Raleigh, NC, is seeking an Operations Manager to supervise and streamline clinic operations. You will oversee RBTs, collaborate with RCM, Credentialing, Intake & Admissions, and BCBA to support staff and ensure high-quality service.

The role covers scheduling, recruitment, onboarding, staff relations, financial health using KPIs, and ensuring a safe facility. You will mentor administrative and clinical staff, manage timesheets and billing, and partner with the Clinic

Competenze

• Bachelor's Degree required.
• Prior supervisory experience is required.
• RBT or BCaBA certification is preferred.

Mansioni

• Manage all aspects of the clinic.
• Scheduling of staff and clients within predetermined block schedules.
• Recruitment, hiring, and onboarding of local staff.
• Providing administrative support for the Clinic Manager and BCBA’s.
• Managing employee and client relations within the center.
• Ensuring financial health of the clinic based on prescriptive key performance indicators.
• Maintaining a safe and effective facility.
• Open and close the clinic each day.
• Supervise administrative staff and clinicians’ daily operations to ensure employee and patient satisfaction.
• Provide mentorship and career development to administrative and clinic staff, including providing feedback via on-going 1:1 meetings and annual performance management process.
• Schedule all clients and staff to ensure the fulfillment of scheduled hours and minimum billing requirements.
• Partner with the Clinic Manager to obtain/maintain high scores in client and staff satisfaction.
• Track data and prepare management reports (reports include but are not limited to potential client list, contract fulfillment, billable percentages, timesheets, turnover, applicant tracking, P&L).
• Oversee / Support setting up activities including material creation for daily group activities and assisting RBTs in location materials for programs.
• Greet and follow appropriate check in and check out processes for arriving clients and staff.
• Facilitate coverage of canceled appointments, using available center RBT’s
• Notify BCBA of coverage changes if needed add appointment to RBT schedule
• Assist RCM, Credentialing, & Intake / Admission Departments as needed to perform assigned roles therein, including authorization management, provider credentialing, & client admissions.
• Serve as a Behavioral Technician, providing direct care in a clinic or home setting as needed.
• Other duties as assigned

Conoscenze

Supervisory experience

Administrative oversight

Staff scheduling

Formazione

Bachelor's degree

Descrizione del lavoro

Already Autism Health in Raleigh, NC, is seeking an Operations Manager to supervise and streamline clinic operations. You will oversee RBTs, collaborate with RCM, Credentialing, Intake & Admissions, and BCBA to support staff and ensure high-quality service.

The role covers scheduling, recruitment, onboarding, staff relations, financial health using KPIs, and ensuring a safe facility. You will mentor administrative and clinical staff, manage timesheets and billing, and partner with the Clinic