ABA Center Operations Lead

Behavioral Innovations; Gastonia (NC); Hybrid; USD 52,000 - 68,000; Full time

Benefits offered by this job

Daily Pay

Wellbeing Program

OVIA Health

Employee Assistance Program (EAP)

Supportive Team Structure

Career Advancement Opportunities

Insurance: Medical, Vision, Dental

Job summary

Behavioral Innovations Gastonia is seeking an Assistant Center Administrator to lead daily operations in our ABA therapy clinic. You will oversee staffing, scheduling, invoicing, and performance metrics while collaborating with BCBAs to grow services and ensure compassionate care.

The role requires ABA background or relevant operations experience, a business-related bachelor’s degree or 1–3 years of related work, and strong customer service, organizational, and multi-project skills.

Qualifications

• ABA background or related field is required.
• Operations management experience and client management skills are essential.
• Bachelor’s degree in business or 1–3 years of related work is acceptable, with knowledge of P&L, AR/AP, billing disputes and collections.

Responsibilities

• Oversee daily operations including staffing, scheduling, and meeting financial metrics.
• Approve tours and manage onboarding of new staff, ensuring center readiness.
• Maintain a clean, well-kept facility and coordinate schedule changes.
• Collaborate with BCBAs on evaluation and development of services.
• Communicate with families and staff to ensure centers perform optimally.

Skills

ABA background

Operations management

Bachelor’s degree in business related

P&L / AR/AP understanding

Customer service

Multitasking / project management

Organizational skills

Flexible schedule

Presence at center

Education

Bachelor’s degree in business related field

Job description

Behavioral Innovations Gastonia is seeking an Assistant Center Administrator to lead daily operations in our ABA therapy clinic. You will oversee staffing, scheduling, invoicing, and performance metrics while collaborating with BCBAs to grow services and ensure compassionate care.

The role requires ABA background or relevant operations experience, a business-related bachelor’s degree or 1–3 years of related work, and strong customer service, organizational, and multi-project skills.