A&D Aerospace Sales Account Manager – Fast-Paced Growth

EMPIRE FASTENERS, LLC; New York (NY); On-site; USD 70,000 - 110,000; Full time

Job summary

Empire Fasteners LLC seeks a driven Sales Account Manager to grow customer relationships within aerospace and defense markets. This on-site role in Queens, NY, focuses on RFQs, quotes, bookings, and revenue growth across assigned accounts.

You will build long-term relationships, coordinate with Purchasing, Operations, and Quality teams, and drive result-oriented performance in a fast-paced environment. Proven B2B sales and account management skills are required.

Qualifications

• 3+ years of B2B sales experience
• 3+ years of account management experience
• Aerospace and defense industry experience is a plus, but not required
• Experience with aerospace hardware, fasteners, or military specifications is a plus
• Excellent verbal and written communication skills
• Strong relationship-building and customer service abilities
• Highly organized with excellent follow-up skills
• Ability to manage multiple customers, quotes, orders, and priorities simultaneously
• Strong attention to detail
• Self-motivated, competitive, and results-driven
• Ability to work with urgency in a fast-paced environment
• Strong problem-solving and decision-making skills
• Ability to work effectively across multiple departments

Responsibilities

• Manage, develop, and grow assigned customer accounts
• Build strong, long-term relationships with customers and key decision-makers
• Handle RFQs, prepare quotes, manage orders, and maintain consistent customer follow-up
• Proactively identify opportunities to increase sales and expand existing accounts
• Drive bookings, revenue growth, and gross margin performance
• Coordinate closely with Purchasing, Operations, Warehouse, and Quality teams to ensure customer requirements are met
• Monitor open orders, deliveries, expedites, and customer requirements
• Respond quickly and professionally to customer questions, issues, and requests
• Maintain accurate customer, quote, and sales activity within company systems
• Follow company standards for response times, quoting urgency, communication, and customer service
• Take ownership of customer issues from start to finish

Skills

B2B sales

Account management

Verbal & written communication

Relationship building

Follow-up

Multi-customer management

Attention to detail

Self-motivation

Fast-paced work

Problem solving

Cross-department collaboration

Job description

Empire Fasteners LLC seeks a driven Sales Account Manager to grow customer relationships within aerospace and defense markets. This on-site role in Queens, NY, focuses on RFQs, quotes, bookings, and revenue growth across assigned accounts.

You will build long-term relationships, coordinate with Purchasing, Operations, and Quality teams, and drive result-oriented performance in a fast-paced environment. Proven B2B sales and account management skills are required.