911 Emergency Dispatcher - Life-Saving Communications Pro

911 Emergency Communications; Six Lakes (MI); Vor Ort; USD 35.000 - 60.000; Vollzeit

Benefits dieser Stelle

Health coverage

Retirement benefits

Paid leave

Employee assistance services

Professional training

Shift differentials

Overtime compensation

Zusammenfassung

911 Emergency Communications in Six Lakes, MI seeks an Emergency Dispatcher to handle calls, verify locations and incident details, and coordinate responses using dispatch systems. The role requires accurate typing, active listening, clear speech, and the ability to organize information under pressure.

Overtime and rotating shifts are common in this essential public safety function. Applicants may have a high school diploma or GED; some agencies require prior experience or certifications.

Qualifikationen

• High school diploma or GED commonly required.
• Some agencies recruit entry-level applicants; others require experience or certifications.
• Official announcements determine required testing scores, experience, and training deadlines.

Aufgaben

• Answer emergency and nonemergency calls within the assigned service area.
• Confirm addresses, callback numbers, incident details, and immediate safety concerns.
• Assess call priority using approved questions and agency procedures.
• Enter incident information into computer-aided dispatch systems.
• Dispatch appropriate responders when assigned to radio operations.
• Monitor radio traffic and update responding personnel as circumstances change.
• Provide approved caller instructions within the limits of training and certification.
• Maintain accurate records and protect confidential information.

Kenntnisse

Typing accuracy

Active listening

Clear speech

Basic computer skills

Information organization under stress

Ausbildung

High school diploma or GED

Tools

Computer-aided dispatch systems

Jobbeschreibung

911 Emergency Communications in Six Lakes, MI seeks an Emergency Dispatcher to handle calls, verify locations and incident details, and coordinate responses using dispatch systems. The role requires accurate typing, active listening, clear speech, and the ability to organize information under pressure.

Overtime and rotating shifts are common in this essential public safety function. Applicants may have a high school diploma or GED; some agencies require prior experience or certifications.