911 Emergency Dispatcher - Impactful, Calm Communications

County Emergency Communications; Sugar Valley (GA); Presencial; USD 38.000 - 70.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health coverage

Retirement benefits

Paid leave

Professional training

Descripción de la vacante

County Emergency Communications in Sugar Valley, GA is hiring 911 Emergency Dispatchers to connect callers with police, fire, or EMS. You may receive emergency and nonemergency calls, verify locations, document details, and coordinate responders according to agency procedures.

Candidates should stay calm under pressure, manage multiple information streams, and operate computer-aided dispatch systems. Shifts may include nights, weekends, and overtime; training and certifications are provided by

Formación

• High school diploma or GED commonly required.
• Some agencies recruit entry‑level applicants; others require experience or certifications.
• Typing, listening, clear speech and organizing information under pressure are important.

Responsabilidades

• Answer emergency and nonemergency calls within the service area.
• Confirm addresses, callback numbers, incident details and safety concerns.
• Assess call priority using agency procedures.
• Enter incident information into CAD systems.
• Dispatch appropriate responders when assigned to radio operations.
• Monitor radio traffic and update personnel as incidents change.
• Provide caller instructions within training limits.
• Maintain accurate records and protect confidential information.

Conocimientos

Accurate typing

Active listening

Clear speech

Basic computer proficiency

Information organization

Educación

High school diploma or GED

Herramientas

Computer-aided dispatch systems

Descripción del empleo

County Emergency Communications in Sugar Valley, GA is hiring 911 Emergency Dispatchers to connect callers with police, fire, or EMS. You may receive emergency and nonemergency calls, verify locations, document details, and coordinate responders according to agency procedures.

Candidates should stay calm under pressure, manage multiple information streams, and operate computer-aided dispatch systems. Shifts may include nights, weekends, and overtime; training and certifications are provided by