911 Emergency Dispatcher — Calm, Multitask Crisis Communicator

Emergency Telecommunicator Services; Ellijay (GA); Presencial; USD 38.000 - 68.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health coverage

Retirement benefits

Paid leave

Training opportunities

Descripción de la vacante

Emergency Telecommunicator Services seeks a 911 Dispatcher in Ellijay, GA to connect callers with responders. Responsibilities include handling emergency and nonemergency calls, confirming locations, gathering details, and coordinating police, fire, or EMS per agency procedures.

Qualifications typically include a high school diploma or GED, plus strong typing, listening, clear speech, and ability to work under pressure.

Formación

• High school diploma or GED is commonly required.
• Typing, active listening, clear speech, basic computer proficiency are useful.
• Informational testing scores, experience, and training deadlines vary by agency.

Responsabilidades

• Answer emergency and nonemergency calls within the service area.
• Confirm addresses, callback numbers, incident details, and safety concerns.
• Assess call priority using approved questions and procedures.
• Enter incident information into computer-aided dispatch systems.
• Dispatch appropriate responders when assigned to radio operations.
• Monitor radio traffic and update responders as circumstances change.
• Provide approved caller instructions within training limits.
• Maintain accurate records and protect confidential information.

Conocimientos

Typing

Active listening

Clear speech

Basic computer skills

Organizational skills

Educación

High school diploma or GED

Herramientas

CAD systems

Descripción del empleo

Emergency Telecommunicator Services seeks a 911 Dispatcher in Ellijay, GA to connect callers with responders. Responsibilities include handling emergency and nonemergency calls, confirming locations, gathering details, and coordinating police, fire, or EMS per agency procedures.

Qualifications typically include a high school diploma or GED, plus strong typing, listening, clear speech, and ability to work under pressure.