Emergency Medical Dispatcher — Certification Support & Benefits

County Emergency Communications; Sugar Valley (GA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Job summary

County Emergency Communications in Sugar Valley, GA seeks an Emergency Medical Dispatcher to handle urgent medical calls, verify locations, and coordinate dispatch protocols. The role involves following approved medical dispatch instructions and maintaining high-quality information for responders.

Applicants should have a high school diploma; CPR and additional coursework may be required. Training sponsorship or certification providers may be specified in the vacancy.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements for this role; consult the vacancy for the exact qualifications and accepted certification providers.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or recognized equivalent

EMT or paramedic credentials (not universal)

CPR certification (may be required)

Job description

County Emergency Communications in Sugar Valley, GA seeks an Emergency Medical Dispatcher to handle urgent medical calls, verify locations, and coordinate dispatch protocols. The role involves following approved medical dispatch instructions and maintaining high-quality information for responders.

Applicants should have a high school diploma; CPR and additional coursework may be required. Training sponsorship or certification providers may be specified in the vacancy.