911 Emergency Dispatcher: Calm, Precise Public Safety Communicator

Emergency Telecommunicator Services; Ballinger (TX); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Employee assistance services

Professional training

Job summary

Emergency Telecommunicator Services in Ballinger, TX is seeking an experienced 911 Emergency Dispatcher to connect residents with police, fire, and EMS resources. You will handle emergency and nonemergency calls, verify locations, and relay critical information to responders.

The role requires calm, precise communication, strong typing, and the ability to manage multiple systems under pressure. Training and certifications guide testing, experience, and scheduling; overtime and rotating shifts

Qualifications

• High school diploma or GED commonly required.
• Typing, listening, clear speech, and basic computer skills are important.
• Ability to organize information under pressure is essential.

Responsibilities

• Answer emergency and nonemergency calls within the service area.
• Confirm addresses, callback numbers, incident details, and safety concerns.
• Assess call priority using approved questions and procedures.
• Enter incident information into computer-aided dispatch systems.
• Dispatch responders and monitor radio traffic as situations evolve.

Skills

Typing

Active listening

Clear speech

Computer basics

Information organization

Education

High school diploma or GED

Tools

CAD systems

Job description

Emergency Telecommunicator Services in Ballinger, TX is seeking an experienced 911 Emergency Dispatcher to connect residents with police, fire, and EMS resources. You will handle emergency and nonemergency calls, verify locations, and relay critical information to responders.

The role requires calm, precise communication, strong typing, and the ability to manage multiple systems under pressure. Training and certifications guide testing, experience, and scheduling; overtime and rotating shifts