911 Emergency Dispatcher — Calm, Critical Response Bagwell

Emergency Telecommunicator Services; Bagwell (TX); Presencial; USD 45.000 - 65.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health coverage

Retirement benefits

Paid leave

Employee assistance services

Professional training

Descripción de la vacante

Emergency Telecommunicator Services in Bagwell, TX is seeking an 911 Emergency Dispatcher to receive emergency calls, verify details, and coordinate responders. You will work with police, fire, and EMS while maintaining calm communication and accurate records.

The role requires a high school diploma, strong typing, active listening, and clear communication under pressure; shifts may include nights and weekends; training is provided.

Formación

• A high school diploma or recognized equivalency credential is commonly required.
• Some agencies recruit entry-level applicants, while others require previous emergency communications experience or current certifications.
• Useful skills include accurate typing, active listening, clear speech, basic computer proficiency, and the ability to organize information under pressure.

Responsabilidades

• Answer emergency and nonemergency calls within the assigned service area
• Confirm addresses, callback numbers, incident details, and immediate safety concerns
• Assess call priority using approved questions and agency procedures
• Enter incident information into computer-aided dispatch systems
• Dispatch appropriate responders when assigned to radio operations
• Monitor radio traffic and update responding personnel as circumstances change
• Provide approved caller instructions within the limits of training and certification
• Maintain accurate records and protect confidential information

Conocimientos

Active listening

Calm under pressure

Typing speed

Clear communication

Educación

High school diploma

Descripción del empleo

Emergency Telecommunicator Services in Bagwell, TX is seeking an 911 Emergency Dispatcher to receive emergency calls, verify details, and coordinate responders. You will work with police, fire, and EMS while maintaining calm communication and accurate records.

The role requires a high school diploma, strong typing, active listening, and clear communication under pressure; shifts may include nights and weekends; training is provided.