911 Emergency Dispatcher: Calm, Precise Critical-Calls

911 Emergency Communications; Ben Hur (VA); Presencial; USD 40.000 - 70.000; Tempo integral

Benefícios oferecidos por esta vaga

Health coverage

Retirement benefits

Paid leave

Employee assistance services

Resumo da vaga

911 Emergency Communications in Ben Hur, VA is seeking an Emergency Dispatcher to connect callers with police, fire, and medical responders. The role demands calm communication, strong listening, and precise information relay across multiple systems.

Responsibilities include handling emergency and nonemergency calls, confirming details, and documenting incidents while adhering to agency procedures and safety protocols.

Qualificações

• A high school diploma or recognized equivalency credential is commonly required.
• Useful skills include accurate typing, active listening, clear speech, basic computer proficiency, and the ability to organize information under pressure.

Responsabilidades

• Answer emergency and nonemergency calls within the assigned service area
• Confirm addresses, callback numbers, incident details, and immediate safety concerns
• Assess call priority using approved questions and agency procedures
• Enter incident information into computer-aided dispatch systems
• Dispatch appropriate responders when assigned to radio operations
• Monitor radio traffic and update responding personnel as circumstances change
• Provide approved caller instructions within the limits of training and certification
• Maintain accurate records and protect confidential information

Formação

High school diploma

Ferramentas

CAD systems

Radio equipment

Descrição da vaga

911 Emergency Communications in Ben Hur, VA is seeking an Emergency Dispatcher to connect callers with police, fire, and medical responders. The role demands calm communication, strong listening, and precise information relay across multiple systems.

Responsibilities include handling emergency and nonemergency calls, confirming details, and documenting incidents while adhering to agency procedures and safety protocols.