911 Emergency Dispatcher — Calm, Precise Critical Calls

911 Emergency Communications; Auburn (GA); On-site; USD 35,000 - 55,000; Full time

Job summary

911 Emergency Communications in Auburn, GA seeks an Emergency Dispatcher to connect callers with public safety responders. You will gather critical details, confirm locations, and coordinate police, fire, or EMS resources according to agency procedures.

Positions may involve overnight shifts, weekends, holidays, rotating schedules, and overtime. A high school diploma is commonly required; testing scores and training deadlines are determined by the hiring agency.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Some agencies recruit entry-level applicants, while others require previous emergency communications experience or current certifications.

Responsibilities

• Answer emergency and nonemergency calls within the assigned service area.
• Confirm addresses, callback numbers, incident details, and immediate safety concerns.
• Assess call priority using approved questions and agency procedures.
• Enter incident information into computer-aided dispatch systems.
• Dispatch appropriate responders when assigned to radio operations.
• Monitor radio traffic and update responding personnel as circumstances change.
• Provide approved caller instructions within the limits of training and certification.
• Maintain accurate records and protect confidential information.

Skills

Accurate typing

Active listening

Clear speech

Basic computer proficiency

Organizational skills under pressure

Education

High school diploma or GED

Job description

911 Emergency Communications in Auburn, GA seeks an Emergency Dispatcher to connect callers with public safety responders. You will gather critical details, confirm locations, and coordinate police, fire, or EMS resources according to agency procedures.

Positions may involve overnight shifts, weekends, holidays, rotating schedules, and overtime. A high school diploma is commonly required; testing scores and training deadlines are determined by the hiring agency.