911 Emergency Dispatcher — Calm, Fast-Paced Public Safety

Emergency Telecommunicator Services; Arabi (GA); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Employee assistance services

Professional training

Job summary

Emergency Telecommunicator Services is seeking qualified 911 Emergency Dispatchers to join our Arabi, GA team. You will handle emergency and nonemergency calls, verify locations, and coordinate with police, fire, and EMS according to agency procedures.

The role requires calm communication, careful attention, and the ability to manage multiple systems while maintaining accurate records. Training and certifications may be required, with shifts including nights and overtime as needed.

Qualifications

• High school diploma or equivalent commonly required.
• Some agencies recruit entry-level applicants; others require experience or certifications.
• Typing, listening, clear speech, basic computer skills, and organizing information under pressure are useful.

Responsibilities

• Answer emergency and nonemergency calls within the assigned service area.
• Confirm addresses, callback numbers, incident details, and immediate safety concerns.
• Assess call priority using approved questions and agency procedures.
• Enter incident information into computer-aided dispatch systems.
• Dispatch appropriate responders when assigned to radio operations.
• Monitor radio traffic and update responding personnel as circumstances change.
• Provide approved caller instructions within training and certification limits.
• Maintain accurate records and protect confidential information.

Skills

Accurate typing

Active listening

Clear speech

Basic computer proficiency

Information organization underPressure

Education

High school diploma or equivalent

Tools

Computer-aided dispatch systems

Job description

Emergency Telecommunicator Services is seeking qualified 911 Emergency Dispatchers to join our Arabi, GA team. You will handle emergency and nonemergency calls, verify locations, and coordinate with police, fire, and EMS according to agency procedures.

The role requires calm communication, careful attention, and the ability to manage multiple systems while maintaining accurate records. Training and certifications may be required, with shifts including nights and overtime as needed.