911 Emergency Dispatcher - Calm, Precise Communications

County Emergency Communications; Lomita (CA); Vor Ort; USD 55.000 - 75.000; Vollzeit

Benefits dieser Stelle

Health coverage

Retirement benefits

Paid leave

Professional training

Zusammenfassung

County Emergency Communications in Lomita, CA, is seeking 911 emergency dispatchers to connect callers with police, fire, or EMS resources. You will gather crucial details, validate locations, and coordinate responders while managing multiple communication channels.

Ideal candidates handle high-pressure situations with calm communication. Roles may include night shifts, overtime, and strict testing requirements per the issuing agency.

Qualifikationen

• High school diploma or GED commonly required.
• Some agencies recruit entry-level applicants.
• Useful skills include accurate typing, active listening, clear speech, basic computer proficiency.
• Official announcement determines required testing scores, experience, and training deadlines.

Aufgaben

• Answer emergency and nonemergency calls within the service area.
• Confirm addresses, callback numbers, incident details, and safety concerns.
• Assess call priority using approved questions and procedures.
• Enter incident information into computer-aided dispatch systems.
• Dispatch appropriate responders when assigned to radio operations.
• Monitor radio traffic and update responding personnel as circumstances change.
• Provide approved caller instructions within training and certification limits.
• Maintain accurate records and protect confidentiality.

Kenntnisse

Accurate typing

Active listening

Clear speech

Basic computer skills

Ausbildung

High school diploma or GED

Jobbeschreibung

County Emergency Communications in Lomita, CA, is seeking 911 emergency dispatchers to connect callers with police, fire, or EMS resources. You will gather crucial details, validate locations, and coordinate responders while managing multiple communication channels.

Ideal candidates handle high-pressure situations with calm communication. Roles may include night shifts, overtime, and strict testing requirements per the issuing agency.