Emergency 911 Dispatcher: Calm, Critical Communications

911 Emergency Communications; Banquete (TX); Sur place; USD 42 000 - 62 000; Plein temps

Avantages offerts par ce poste

Health coverage

Retirement benefits

Paid leave

Employee assistance services

Résumé du poste

911 Emergency Communications in Banquete, Texas seeks a calm, detail‑oriented dispatcher to connect callers with police, fire, or EMS. You will manage multiple systems, verify incident locations, and relay information under pressure.

Responsibilities include handling emergency and nonemergency calls, logging details, prioritizing incidents, and coordinating responders. A high school diploma and strong typing, listening, and communication skills are essential.

Qualifications

• Strong typing and listening skills.
• Ability to organize information under pressure.
• Calm, professional communication under stress.

Responsabilités

• Answer emergency and nonemergency calls within the assigned service area.
• Confirm addresses and callback numbers, incident details, and immediate safety concerns.
• Assess call priority using approved questions and agency procedures.
• Enter incident information into computer-aided dispatch systems.
• Dispatch appropriate responders when assigned to radio operations.
• Monitor radio traffic and update responding personnel as circumstances change.
• Provide approved caller instructions within the limits of training and certification.
• Maintain accurate records and protect confidential information.

Connaissances

Active listening

Accurate typing

Clear speech

Stress management

Formation

High school diploma

Description du poste

911 Emergency Communications in Banquete, Texas seeks a calm, detail‑oriented dispatcher to connect callers with police, fire, or EMS. You will manage multiple systems, verify incident locations, and relay information under pressure.

Responsibilities include handling emergency and nonemergency calls, logging details, prioritizing incidents, and coordinating responders. A high school diploma and strong typing, listening, and communication skills are essential.