911 Emergency Dispatcher - Calm, Critical Response

911 Emergency Communications; Georgia; On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Professional training

Job summary

911 Emergency Communications in Mineral Bluff, GA seeks qualified emergency dispatchers to connect callers with responders and coordinate resources in high-stress situations.

You will receive emergency and nonemergency calls, confirm locations, document evolving details, and relay accurate information while monitoring multiple radio and computer-aided dispatch systems. This role requires calm communication and precise information handling.

Qualifications

• High school diploma or equivalent required.
• Experience or certification preferred in emergency communications or related fields.
• Ability to work under pressure and organize information quickly.

Responsibilities

• Answer emergency and nonemergency calls within the assigned service area.
• Confirm addresses, callback numbers, incident details, and immediate safety concerns.
• Assess call priority using approved questions and agency procedures.
• Enter incident information into computer-aided dispatch systems.
• Dispatch appropriate responders when assigned to radio operations.
• Monitor radio traffic and update responding personnel as circumstances change.
• Provide approved caller instructions within the limits of training and certification.
• Maintain accurate records and protect confidential information.

Skills

Active listening

Typing speed

Clear communication

Computer literacy

Multitasking

Education

High school diploma or equivalent

Job description

911 Emergency Communications in Mineral Bluff, GA seeks qualified emergency dispatchers to connect callers with responders and coordinate resources in high-stress situations.

You will receive emergency and nonemergency calls, confirm locations, document evolving details, and relay accurate information while monitoring multiple radio and computer-aided dispatch systems. This role requires calm communication and precise information handling.